HealthEdge · 1 day ago
VP, Platform Experience
United States
Full-time
Remote
Director/Executive
10+ years exp
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Responsibilities
Lead the strategic vision for the platform, aligning with business objectives and industry best practices.
Collaborate with the CTO, engineering, product management, and data science teams to create a scalable and innovative platform architecture.
Drive a culture of continuous improvement and innovation within the tech team, focusing on user experience optimization.
Partner with product, engineering, and clinical teams to translate business requirements into functional and technical specifications.
Ensure platform designs integrate seamlessly with other business systems, including EHRs, patient management tools, and AI-driven solutions.
Engage with customer success and support teams to collect and analyze user feedback for continual improvement.
Oversee end-to-end user experience design processes, including user research, journey mapping, wireframing, and usability testing.
Manage the design and technical teams to ensure the platform provides an intuitive, accessible, and secure experience for all users, including healthcare providers, administrators, and patients.
Maintain a relentless focus on user needs while balancing scalability, performance, and security concerns.
Use data analytics to monitor platform performance, user engagement, and satisfaction levels, and leverage insights to inform iterative improvements.
Work closely with AI and machine learning teams to personalize user interactions based on predictive analytics and behavior patterns.
Ensure that the platform is architected for scalability, reliability, and security in compliance with healthcare regulations (HIPAA, GDPR, etc.).
Lead the development of new features and functionalities that align with the future of healthcare delivery, ensuring that they enhance user engagement and meet business growth needs.
Build and lead a high-performing cross-functional experience platform team, fostering collaboration and alignment with the broader technology strategy.
Mentor team members, supporting professional growth and cultivating leadership across the team.
Act as the key point of contact for platform-related initiatives, ensuring clear communication with senior leadership, clients, and external stakeholders.
Present platform updates, new feature developments, and user experience insights to the executive team and board of directors.
Qualification
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Required
Bachelor’s or Master’s degree in Computer Science, Engineering, UX/UI Design, or related fields.
10+ years of experience in platform development, product management, or UX design, with at least 5 years in a leadership role.
Proven experience in healthcare SaaS, digital health platforms, or related industries.
Strong knowledge of cloud infrastructure (AWS, Azure, etc.) and security protocols specific to healthcare.
Experience working with cross-functional teams in a fast-paced, agile environment.
Deep understanding of healthcare industry standards, including HIPAA, HITECH, and other regulatory frameworks.
Excellent communication and stakeholder management skills, with the ability to translate complex technical concepts into business-friendly language.
Strong leadership skills with the ability to inspire, motivate, and develop high-performing teams.
Preferred
Experience with AI, machine learning, or data analytics within a healthcare context.
Knowledge of patient engagement strategies and healthcare workflows.
Familiarity with Electronic Health Records (EHR) systems and interoperability standards (HL7, FHIR).
Company
HealthEdge
HealthEdge Software offers benefits administration and care management software solutions.
1,001-5,000 employees
H1B Sponsorship
HealthEdge has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (32)
2022 (47)
2021 (44)
2020 (27)
Funding
Current Stage
Late StageTotal Funding
$97.78MKey Investors
MedicaOaktree Specialty Lending Corp.Psilos Group
2020-03-09Private Equity· Undisclosed
2020-03-09Acquired· by Blackstone Group
2017-07-14Series Unknown· $34M
Leadership Team
A
Alex Saltzman
Chief of Staff to the CEO and Senior Vice President of Corporate Development
Stephen M. Krupa
Chief Executive Officer
Recent News
Radiology Business
2024-06-04
2024-02-21
2024-02-11
Company data provided by crunchbase
