Aptos Retail · 1 day ago

Partner Success Manager - Capital Markets

United States

Full-time

Remote

Mid, Senior Level

$108K/yr - $169K/yr

5+ years exp

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CollaborationConsumer

Work & Life Balance

Insider Connection @Aptos Retail

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Responsibilities

Develop and maintain strong, long-lasting relationships with partners

Serve as the main point of contact for partners, addressing their inquiries and concerns in a timely manner

Drive cross-functional collaboration with our business development, product, engineering, marketing teams to execute strategic initiatives and deliver on Partner's everyday needs

Maintain a cadence of communicating the latest partner updates to the wider Aptos team and identify opportunities for deeper engagement

Develop a deep understanding of Aptos Labs' products and services so you can identify other areas of collaboration with our partners and synthesize partner feedback for our product and engineering teams.

Review partner complaints and concerns and seek to improve the partner experience

Establish clear accountability checkpoints throughout the partner's journey to ensure that all stakeholders are meeting their commitments and responsibilities

Lead efforts to keep the CRM updated with accurate and relevant partner information

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Account ManagementCustomer SuccessCapital MarketsFinancial ServicesBlockchain Industry KnowledgeCommercial AgreementsCRM ManagementPersonal OrganizationCross-Functional Collaboration