Ford Motor Company · 1 day ago

Lead Experience Designer

United States

Full-time

Remote

Senior Level

7+ years exp

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AutomotiveAutonomous Vehicles

No H1B

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Responsibilities

Lead experience design project teams using design thinking methods to create vehicle experience concepts that solve for explicit and latent user needs while ensuring business success

Ensure the human is at the center of all decisions by representing the user’s voice on project teams, acting as an interpreter of their values, needs and motivations

Connect user insights to opportunities and solutions through design principles, journey maps, use case scenarios, jobs-to-be-done, and other strategy and design methods

Clearly and persuasively communicate design recommendations to leaders and diverse stakeholders to create excitement and demonstrate the “why” behind the experiences

Bring concepts to life by collaborating with partner teams to complete key deliverables for product development process milestones

Qualification

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Human-Centered DesignDesign ThinkingUser Experience DesignJourney MappingDesign PrinciplesB2B Product DevelopmentB2C Product DevelopmentCollaboration Skills

Required

Bachelor’s or Master’s degree in Industrial Design, Human Factors, Research, Anthropology, or related field

7 years of relevant work experience in the design, development and launch of B2B or B2C facing physical products through human-centered design methods

2 years leading teams