Elite Personal Travel Agency ยท 17 hours ago
Customer Service Agent
Pennsylvania, United States
Full-time
Remote
Entry Level
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Responsibilities
Engage with clients to understand their needs and preferences, crafting a custom travel experience.
Conduct thorough research to suggest destinations, accommodations, and transportation that match client preferences and budget.
Utilize advanced online systems to efficiently secure travel arrangements, from flights to accommodations and activities.
Provide clients with essential travel information, including advisories and passport requirements, ensuring a smooth journey.
Address and resolve any travel disruptions, such as delays or cancellations, with urgency and professionalism.
Keep up with industry trends and evolving regulations to ensure you're always informed and prepared.
Qualification
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Required
Outstanding communication and customer service skills are essential to success in this role.
Proficiency in using computers and navigating booking systems is required.
Ability to work both independently and as part of a team is crucial.
Access to a reliable phone and/or computer with high-speed internet is necessary.
Preferred
Prior experience in customer service or hospitality is highly advantageous.
Benefits
Flexibility at Its Core
Live Training for Growth
Personalized Support
Unwrap Travel Perks
Company
Elite Personal Travel Agency
Providing personal service for all your travel needs. We can assist with couples, family and business travel. No limitations on travel.
Founded in 2016
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase
