Be an early applicantLess than 25 applicantsPosted by Agency

Company

Actalent · 17 hours ago

Electrical Field Service Tech

New Berlin, WI

Full-time

Remote

Entry Level

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Business DevelopmentBusiness Information Systems

H1B Sponsor Likely

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Responsibilities

Support OEM equipment and systems at customer production facilities.

Diagnose and troubleshoot technical errors with equipment and determine proper solutions.

Remotely monitor the effectiveness and performance of equipment via remote access software and direct communication with customers.

Perform modifications, upgrades, and routine maintenance to existing equipment to meet customer needs and requirements.

Perform troubleshooting of mechanical, controls, and instruments at fabrication shops or customer site locations.

Work well with customers and fellow technical service and engineering personnel.

Provide training to customer staff on equipment operation.

Produce timely, accurate, and detailed service reports.

Comprehend customer requirements and make appropriate recommendations and modifications as required.

Schedule and plan service calls and customer visits.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Technical customer serviceDiagnosing technical errorsMechanical troubleshootingRemote access softwareEquipment modificationsControls troubleshootingTraining customer staffService report productionCustomer relationship managementPlanning service calls

Required

Self-starter and ambitious individual

Experience in delivering technical customer service and support

Ability to manage multiple customers and projects

Experience supporting OEM equipment and systems at customer production facilities

Ability to diagnose and troubleshoot technical errors with equipment and determine proper solutions

Experience with remote monitoring of equipment performance via remote access software

Ability to perform modifications, upgrades, and routine maintenance to existing equipment

Experience troubleshooting mechanical, controls, and instruments at fabrication shops or customer site locations

Ability to work well with customers and fellow technical service and engineering personnel

Experience providing training to customer staff on equipment operation

Ability to produce timely, accurate, and detailed service reports

Ability to comprehend customer requirements and make appropriate recommendations and modifications

Experience scheduling and planning service calls and customer visits

Company

Actalent

Glassdoor

3.7

Actalent is an engineering and sciences service company.

Founded in 1983

Hanover, Maryland, USA

5,001-10,000 employees

https://www.actalentservices.com

H1B Sponsorship

Actalent has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (31)

2022 (63)

2021 (20)