Best Buy · 1 day ago

Best Buy Business, Inside Sales Associate Account Manager

United States

Full-time

Remote

Entry Level

$17/hr - $26/hr

2+ years exp

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E-CommerceInternet

Insider Connection @Best Buy

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Coordinate the client journey for New and Existing Clients through new lead sources (retail, trade shows, procured lists, etc.) and inbound/outbound communication vehicles (phone, online chat).

Process solutions sales and identify potential future opportunities that require dedicated account management according to defined customer journey/transition processes.

Responsible for ensuring all leads are contacted with a high level of urgency to capture immediate needs as well as determine future opportunities.

Utilize Microsoft CRM (Microsoft Dynamics) as a communication vehicle for business lead communication

Effectively communicates and partners with support teams around processes and experiences that are impacting customers.

Accountable for continued development with product knowledge, vertical expertise, certifications and selling skills that will be completed in Learning Network, and in conjunction with a learning plan.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Sales experienceCustomer service experienceMicrosoft CRMProduct knowledgeTechnology products experienceVertical expertise