Ariba AMS Consultant-SLA & Incident Management @ Artmac | Jobright.ai
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Ariba AMS Consultant-SLA & Incident Management jobs in United States
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Artmac · 16 hours ago

Ariba AMS Consultant-SLA & Incident Management

positionUnited States
timeFull-time
remoteRemote
senioritySenior Level, Lead/Staff
date8+ years exp
ftfMaximize your interview chances
Digital MarketingInformation Technology

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Responsibilities

Receiving and analyzing tickets/issues from business in AMS projects.
Responsible for resolving issues on time within SLA.
Testing and transporting changes to the production environment.
Understanding of SLAs, incident management processes, and knowledge of ITSM tools like ServiceNow.
Strong communication skills in English, both written and verbal.
Available to work in shifts (until 11 PM offshore) and on-call after office hours and weekends on a rotation basis.
Experience with Ariba modules:
+ Ariba Invoice Management
+ Ariba Supplier Management
+ Ariba Discovery
+ Ariba Sourcing
+ Ariba Contracts
+ Ariba Procurement
+ Ariba Spend Analysis
+ Ariba Supplier Collaboration
+ Ariba Catalogue
+ Ariba Supplier Risk
+ Ariba Administration

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Ariba Invoice ManagementAriba Supplier ManagementAriba DiscoveryAriba SourcingAriba ContractsAriba ProcurementAriba Spend AnalysisAriba Supplier CollaborationAriba CatalogueAriba Supplier RiskAriba AdministrationITSM toolsServiceNowIncident ManagementSLA understanding

Required

8-12 Years of experience
Understanding of SLAs, incident management processes, and knowledge of ITSM tools like ServiceNow
Strong communication skills in English, both written and verbal
Available to work in shifts (until 11 PM offshore) and on-call after office hours and weekends on a rotation basis
Experience with Ariba modules: Ariba Invoice Management, Ariba Supplier Management, Ariba Discovery, Ariba Sourcing, Ariba Contracts, Ariba Procurement, Ariba Spend Analysis, Ariba Supplier Collaboration, Ariba Catalogue, Ariba Supplier Risk, Ariba Administration
Bachelor's degree or equivalent combination of education and experience

Company

Artmac

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Artmac provides Digital, consulting and Management IT services to clients globally - As your trusted partner, let’s reimagine how your business gets done.
dateFounded in 2011
location
Atlanta, Georgia, USA
people-size11-50 employees
web-link
https://www.artmacsoft.com

Funding

Current Stage
Early Stage
Company data provided by crunchbase
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Orion

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