Snowflake · 3 days ago
Sr. Practice Manager, Financial Services
Connecticut, United States
Full-time
Remote
Senior Level, Lead/Staff
$154K/yr - $220K/yr
12+ years exp
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Responsibilities
Report to an Industry Practice Director on the Americas Industry Services team
Be aligned to 1 or 2 industries as part of the practice, with services sales alignment to a Industry Sales District Manager and Account Executives
Be responsible for both services sales enablement/execution and services delivery success for your accounts, focus on both quarterly bookings targets (for Professional Services & Training) and utilization targets
Be measured on consumption progress and meeting consumption targets at your accounts as part of the broader account team, you will also be
Be the Professional Services point of contact for your accounts, through the following:
Help create and execute on the overall vision for services - both sales and delivery
Own the services delivery roadmap (proposals, closing services opportunities and delivery)
Collaborate with cross functional teams to find opportunities, scope, propose and sell services (Professional Services and Training) to both new and existing clients
Develop scope and associated SOWs for customer services engagements
Drive deal reviews internally to ensure alignment - ensure the scope of the project is well defined for customer success
Understand and help optimize business operations processes for services sales
Build strong cross-functional relationships within Snowflake GTM teams (legal, deal desk, account teams, sales, PS&T leadership - including workload services - and partner team)
Provide bookings forecast and demonstrate strong command of your book of business
Align services engagements to key customers business outcomes
Drive alignment with executive sponsors and/or customer stakeholders
Collaborate with other delivery partners (SIs, GSIs, other PS orgs, etc) in support of project delivery
Serve as the initial point of escalation for customer and project team
Own project outcomes and manage project financials (revenue forecasting and expense management)
Maintain a high level of customer satisfaction as reflected in customer survey scores
Collaborate with Education Services team for training delivery
Provide specific services delivery activities for the role/engagement (Business Value roadmap, Business value assessment, strategic roadmap, Data Cloud Assessment, etc)
Deep collaboration with AE/SEs on the account for account strategy
Own and contribute to internal process improvements across the industry teams and broader Professional Services organization
Develop expertise within their aligned industry through working closely with Industry Practice Directors, Industry Sales team, and Global Industry Leaders to understand industry specific use cases and through external research on the current business and technology landscape for their industry
Qualification
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Required
12+ years of experience in a Sales and Services Delivery role (or similar capacity) interfacing with executives and dealing with complex, technical implementation projects, roadmapping and revenue forecasting
Direct experience, ideally within the respective industry (see job title), in a Data Warehousing, Business Intelligence and/or Cloud field
Proven track record of meeting booking, utilization, and consumption (or similar) targets
Proven ability to communicate and translate effectively across both internal teams and customer organizational structures, developing technology programs, defining milestones, success criteria, resource allocation, and on-time delivery.
Strong organizational skills, ability to work independently and manage multiple projects simultaneously
Preferred
Experience in a client support and advisory technical role (solution architect, system administrator, technical account manager or equivalent)
Benefits
Medical, dental, vision, life, and disability insurance
401(k) retirement plan
Flexible spending & health savings account
At least 12 paid holidays
Paid time off
Parental leave
Employee assistance program
Other company benefits
Company
Snowflake
Snowflake is a cloud data platform that provides a data warehouse-as-a-service designed for the cloud.
5,001-10,000 employees
H1B Sponsorship
Snowflake has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (102)
2022 (257)
2021 (134)
2020 (129)
Funding
Current Stage
Public CompanyTotal Funding
$2.03BKey Investors
Sequoia CapitalICONIQ GrowthAltimeter Capital
2022-08-05IPO· bit:1SNOW
2022-04-19Post Ipo Equity· $621.46M
2020-02-07Series G· $479M
Leadership Team
Sridhar Ramaswamy
CEO
Benoit Dageville
President of Products & Co-Founder
Recent News
Business Wire
2024-11-12
Company data provided by crunchbase
