HID · 10 hours ago
Sales Engineer
United States
Full-time
Remote
Mid, Senior Level
$99K/yr - $108K/yr
5+ years exp
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Responsibilities
Acting as the Sales team's technical encyclopedia during the sale cycle, representing the technical aspects of how the product solves specific customer problems.
Assisting our customers, partners, and internal sales force with all aspects of a sale focusing on the technical aspects of the HID PACS Solution and Services.
Providing timely assistance responses to create technically sound solutions, while educating our customers, thus increasing the probability of success, and decreasing the time to success.
Training partners and end users on HID-specific technologies and relevant industry topics such as OSDP, IOT, MQTT, GDPR, PII, etc.
Working during a sales cycle to qualify, position, prove and transition solutions.
Providing regular field feedback to the product marketing and product management teams.
Qualification
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Required
Exceptional communication skills, both written and verbal, and capable of interfacing with numerous internal cross-functional groups.
Enjoys working on a remote team with multiple account managers, partners, and customers throughout the region.
Understanding of PACS system and network components such as: Directory services (Active Directory, LDAP, X.500); Databases (Microsoft SQL and/or Oracle 10g, 11i); Network protocols (SSL/TLS, VPN, SAML, RADIUS); Network security (Firewalls, DMZ, VPN); Physical Access Control protocol experience, such as OSDP.
Open to Travel and fieldwork up to 50%, including international travel may be required. Therefore, employee must possess or be able to acquire a valid passport.
Ability to effectively communicate in the English language, both verbally and in writing.
Ability to read and interpret technical journals, specifications, international technical standards, etc.
Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc.
Familiar with operating systems, such as Windows, etc.
Self-motivated, willingness to ‘roll up sleeves’ and aid other departments in the company when required (support, professional services, product marketing, product management, etc.).
Ability to listen and understand the overall goals of a customer, and how best to design a solution that will work in large scale diverse environment.
Posses the sense of urgency and professionalism in response to customer inquiries.
Preferred
Bachelor of Science Degree or 2 years of Technical Support or Engineering experience highly preferred.
5 years of Technical or Presales experience supporting a Physical Access Control Technology/Solution desired.
ASIS PSP and CISSP certified preferred.
Company
HID
HID powers the trusted identities of the world's people, places and things.
1,001-5,000 employees
H1B Sponsorship
HID has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (8)
2022 (21)
2021 (26)
2020 (6)
Funding
Current Stage
Late StageLeadership Team
Dominic Tavassoli
Vice President of Product Management & Marketing
Mark Robinton
VP, IoT Services Business Unit
Recent News
2024-11-04
2024-10-31
2024-10-31
Company data provided by crunchbase
