Talkdesk · 15 hours ago

Financial Systems Analyst

United States

Full-time

Remote

Mid Level

4+ years exp

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Responsibilities

Lead the day-to-day first level end user support to resolve system issues within established SLAs

Collaborate with other IT teams (including offshore) and global business teams to support systems

Use deep systems expertise (Netsuite, Coupa & other) to troubleshoot and debug technical & functional issues

Design, configure, and support solutions that improve billing, procurement, accounts receivable, accounts payable, General Ledger and T&E operations ensuring alignment with business requirements

Support Netsuite Advanced Revenue Management (ARM) and Zone Advanced Billing (ZAB)

Support Coupa modules (Purchasing, Expense Management, Coupa Pay) and its integration with Netsuite

Work on to improve Month end and Quarter End processes. Help to bring efficiencies to business processes using systems

Support testing for Netsuite and Coupa release upgrades

Support & Enhance integrations of Financial systems, working with Integration team

Ensure proper change control is documented for all production changes/deployments

Oversee user access and role based permissions; maintain quarterly review process to resolve SOD conflicts and certify compliance

Support SOX, ITCG, and change management frameworks to ensure IT control compliance

Document system design/configurations and System Processes

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

NetSuite One WorldCoupa modulesSureTaxStripeEgenciaAgile project managementJiraConfluenceAsanaLucidChartAccounting backgroundFinance background

Required

Minimum 4-5 years of experience with NetSuite One World. Should have worked on core financial modules AR, AP, GL, FA and ARM (Advanced Revenue Management)

2+ years of hands-on administrator experience with the different Coupa modules

Experience of Tax tool integration (SureTax or Avalara) with Netsuite.

Experience with Egencia or similar travel tools supporting a global workforce

Experience of integrating Netsuite with Payment gateway like Stripe or similar

Experience with global system implementations and enhancements that support localization and international expansion

Experience of Bank integrations with Netsuite

Exposure to agile project management concepts and tools such as Jira, Confluence, Asana, and LucidChart