Russell Tobin · 18 hours ago

User Experience Researcher

Redmond, WA

Contract

Remote

Entry, Mid Level

$50/hr - $55/hr

2+ years exp

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Hiring Manager

Vikhyat Sharma

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Responsibilities

• Define and execute qualitative research methods such as field research, surveys, lab studies, remote testing, and A/B tests.

• Conduct independent research on various product aspects and experiences, delivering actionable findings to the team.

• Communicate, defend, and build consensus around research results and their impact on design.

• Document and present research recommendations, collaborating with design and engineering teams to address usability issues.

Qualification

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Usability StudiesQualitative Research MethodsExperimental ResearchUser RecruitmentHuman-Computer Interaction

Required

A minimum of a BA or MA/MS in Experimental Psychology, Cognitive Psychology, Human Factors, Human-Computer Interaction, or a related field.

At least 2 years of experience conducting experimental research on software products and delivering outcomes to product teams.

Experience running usability studies, interviews, and surveys; familiarity with the design process and how research integrates at each phase.

Proven ability to collaborate across disciplines (design, engineering) to drive product changes and communicate research findings clearly to stakeholders.

Experience running usability studies – 1-2+ YOE

Experience recruiting users for research (knowing specific user segments that the team is looking for dependent on project/need) – 1-2+ YOE