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Company

Boston University · 14 hours ago

LEARNING FACILITATOR, ONLINE MS IN DATA SCIENCE, Office of the Provost, Computing and Data Sciences

Boston, MA

Full-time

Remote

Mid Level

3+ years exp

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Responsibilities

Provide timely support on course content to 50+ students.

Respond to student questions and concerns in a timely and efficient manner in alignment with CDS’ student-centric culture.

Hold regular online office hours to meet with individual students and teams.

Participate/lead mod/pod wide open office hours as needed.

Monitor and engage in student discussion forums on a weekly basis.

Monitor and manage student participation in discussion forums.

Propose and implement delivery initiatives geared toward student engagement.

Conduct QA activities as part of module pre-launch.

Manage team issues in coordination with Lead Mod Faculty and CDS leadership.

Grade assignments.

Provide detailed feedback to students on their assignments and overall MOD performance.

Contribute to end of Mod grading computations as planned by the LF Mod Lead.

Contribute to daily operations including late submissions checks, publishing grades, etc.

Report post-launch issues (defects and enhancements as related to Mod design or Blackboard issues) as per the established process.

Share feedback for continuous improvement of the course content.

Perform weekend on-call duties as necessary, representing your Learning Facilitator MOD team to the broader OMDS delivery team (weekend on-call is not every or all weekends).

Identify opportunities and define processes to improve operations.

Provide regular status updates in the team project management dashboard.

Other relevant duties that support student learning.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Data Science conceptsPythonSQLMachine LearningStatistical modelsBig Data technologiesLearning Management System (LMS)Customer support skillsCoachingMentoringCollaboration in remote environment

Required

Must possess a conferred bachelors degree. A STEM-related degree is preferred.

3 - 5 years of experience.

Must be familiar with Data Science concepts including at least one of: Experience with Python: Experience with data science programming in Python including numpy, pandas, scikit-learn, pytorch, matplotlib.

Experience with databases and SQL: Ideally, experience with big data tech stacks such as map-reduce, spark, etc.

Experience with machine learning and statistical models such as lasso, ridge, random forests, boosting, neural nets.

Must be self-motivated with a start-up mindset towards continuous improvement.

Ability to effectively collaborate in a remote environment and quickly learn new tools and technologies.

Solution-oriented team player with a demonstrated track record of transparency and proactivity in meeting organizational goals.

Demonstrated interpersonal and customer support skills.

An effective communicator who is open to giving and receiving constructive feedback.

Experience managing competing priorities and working with multiple constituencies (I.e. faculty, students, colleagues, and third-party vendors).

Adaptable and comfortable working in a fluid environment.

Ability and desire to mentor or coach peers and even other teams if required.

Must be able to work a flexible schedule including days, evenings, and weekends.

Preferred

Experience as a Learning Facilitator or a similar role.

Hands-on experience delivering online learning, preferably in a scaled environment.

Experience working with adult learners.

Experience using a learning management system (LMS), specifically GitHub Classroom or any autograder for Jupyter Notebooks.

Experience creating process documentation and best practices.

Company

Boston University

Glassdoor

4.3

Boston University is one of the leading private research and teaching institutions in the world today, with three primary campuses in the heart of Boston and programs around the world.

Founded in 2020

Boston, Massachusetts, USA

5,001-10,000 employees