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Company

Mercy Corps · 10 hours ago

Emergency Response Program Lead - Global Emergency Response Team - US, UK, NL

USA

Full-time

Remote

Senior Level

$76K/yr - $91K/yr

5+ years exp

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AssociationNon Profit

Actively Hiring

No H1B

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Responsibilities

Develop, lead and implement response strategies for new/emerging crises, in collaboration with country leadership and teams.

Set direction by prioritizing and organizing actions & resources to achieve objectives and contribute to response wide strategy development.

Develop and organize activities to secure resources for programs and enable stakeholders to provide support.

Provide leadership on the overall vision and response strategy for both new and existing responses.

Oversee program start-up and ongoing program management and administration of teams across various field locations.

Ensure program participants are effectively targeted according to established vulnerability criteria.

Develop and oversee program implementation strategies, including partnership frameworks, participants targeting, distribution process as well as WASH, Psychosocial and capacity building of partners as needed.

Ensure program implementation is on time, target and budget, using effective M&E systems to reach desired impacts.

Proactively manage the response program team members and provide an example of inclusive leadership to the whole response.

Hire and supervise team program team members, communicating clear expectations, providing regular and timely positive and constructive feedback, and providing documented performance reviews.

Establish and sustain a positive, collaborate work environment of mutual respect where team members strive to achieve excellence and cultivate resilience and well-being under challenging situations.

Contribute to team-building efforts, help team members identify problem solving options and ensure the integration of all team members into relevant decision-making processes.

When applicable, support training sessions for program team members as well as capacity strengthening efforts for high-risk country programs on emergency program management systems and protocols.

Oversee program quality and effectiveness by ensuring programs are based on assessment of emergency needs, sound design principles, robust technical quality and utilize Mercy Corps and donor required M&E systems.

Oversee budget management of sub-grantees/sub-contractors, if applicable.

Ensure technical quality of response programming through collaboration with, and drawing on support from, Mercy Corps' Technical Support Unit, where needed. Fulfill Mercy Corps’ Program Management and MEL Minimum Standards based on organization-wide guidance.

Ensure all interventions adhere to Mercy Corps’ policies, including our Ethics Policies and associated guidance.

Ensure all interventions adhere to Sphere standards, Do No Harm principles and program participant accountability standards.

Identify, build, and manage collaborative partnerships with consortium partners, sub-grantees, donors, local governments, and other stakeholders during an emergency response.

While on assignment, actively engage in humanitarian coordination systems and ensure Mercy Corps is well represented and engaged in relevant programmatic and operational coordination bodies.

Ensure overall project targets and donor obligations are met.

Demonstrate flexibility, resilience, and ability to maintain positive relationships and composure.

Maintain high ethical standards and treat people with respect and dignity.

Exhibit an awareness of their own strengths and development needs.

Ensure compliance with security procedures and policies.

Contribute to creating a secure environment for team members.

Working closely with the Finance Manager/Director, establish and maintain systems ensuring effective and transparent use of financial resources for timely and informative reporting in line with donor and Mercy Corps policies and procedures.

Ensure compliance with donor and Mercy Corps regulations related to emergency programming.

Draft and/or review scope of work to hire and manage any technical consultants, including review for technical efficacy and contract budget.

Ensure good people practices in our emergency responses. Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of both national and international staff.

Ensure Mercy Corps’ ethics policies and associated guidance is followed, and that related systems, approaches and understanding is in place at the outset into every response.

Collaborate with the People Manger/Director to support the on-boarding of senior team members, ensuring they are set up for success and familiar with agency systems, procedures, and protocols.

Support Mercy Corps global and regional initiatives for human resources, including safeguarding and diversity, and talent development.

Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.

Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.

Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Emergency Response LeadershipField Experience in ReliefSphere Standards KnowledgeLanguage Proficiency (English)Team ManagementProgram Management CertificationMS Office ProficiencyCVA Programming KnowledgeNeeds Assessment SkillsBudget ManagementDonor Regulations KnowledgeMonitoringEvaluation SystemsEmergency Program DesignStakeholder EngagementSecurity ComplianceProject Management SkillsProcurement UnderstandingLanguage Proficiency (Arabic/French/Spanish)

Required

5+ years of field experience in international relief and development programs, including demonstrable success in managing development programs in transitional environments.

5+ years of senior-level leadership, capacity building and field management experience.

Excellent oral and written English skills required; proficiency in Arabic/French/Spanish is a plus.

Proficiency with MS Office software required (Outlook, Word, Excel, PowerPoint).

Valid unrestricted work authorization in the country in which you will be based is required at the time of application for this position.