Instrument · 4 hours ago

Developer Community Manager, Discord (Freelance)

United States

Contract

Remote

Entry, Mid Level

$65/hr - $84/hr

2+ years exp

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Responsibilities

Maintain a consistent daily presence in the community, engaging with approximately 50 messages per day.

Respond to community queries within 24 hours.

Welcome and guide new members to ensure a positive onboarding experience.

Route technical questions to the appropriate channels for resolution.

Monitor and moderate discussions to maintain a respectful and productive environment.

Cross-post key announcements to keep members informed.

Monitor existing channels to ensure proper organization and functionality.

Implement basic spam defense measures to maintain channel integrity.

Maintain channel organization and ensure messages are routed correctly.

Update pinned resources as needed to keep information accessible and current.

Maintain and update FAQs and other community resources.

Document support trends to identify recurring issues and opportunities for improvement.

Track engagement metrics to measure community activity and growth.

Support basic community initiatives to enhance member engagement and satisfaction.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Community ManagementDiscord ModerationTechnical Understanding of AR/VR/XRDeveloper CommunitiesSnap Lens StudioCamera KitDiscord Bot ManagementTechnical Support