CodeForce 360 ยท 7 hours ago
ServiceNow HRSD Developer
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Responsibilities
Design, develop, and deploy new HRSD solutions and enhancements, including managing bi-annual upgrades to ensure the platform remains up-to-date and optimized
Handle all aspects of the development process, from gathering requirements and designing solutions to testing, deployment, and ongoing support.
Work closely with HR stakeholders and IT teams to understand business needs and translate them into effective ServiceNow HRSD solutions.
Integrate ServiceNow with external systems using industry best practices (e.g., LDAP, REST, SOAP, APIs).
Analyze business requirements and translate them into technical specifications for ServiceNow configurations and customizations.
Develop custom applications using ServiceNow Studio, Flow Designer, scripting (JavaScript), and implement advanced workflows, business rules, scripts, and user interfaces using ServiceNow tools and APIs.
Ensure code quality through code reviews and adherence to coding standards.
Create and maintain comprehensive system documentation.
Troubleshoot complex issues, diagnose problems, and provide solutions for optimal platform performance.
Stay up-to-date on the latest ServiceNow features and functionalities.
Provide technical mentorship and guidance to other team members.
Qualification
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Required
At least 5 years of experience developing on the ServiceNow platform and a minimum of 3 years HRSD experience is required.
Possesses a strong understanding of the ServiceNow platform, its core functionality, and best practices for developing and maintaining HRSD solutions.
Experienced creating and maintaining engaging content for the HR Service Delivery portal, such as banners, widgets, and topic pages, to ensure employees can easily access the information and services they need.
Possess experience configuring and improving automated workflows in ServiceNow HRSD to streamline key employee lifecycle events such as onboarding, transfers, and offboarding.
Excellent problem-solving and analytical skills
Ability to work independently and as part of a team
Excellent communication and interpersonal skills, with the ability to collaborate effectively with both technical and non-technical stakeholders
A passion for continuous learning
ServiceNow Certifications or Experience
Certified ServiceNow Administrator (CSA)
Human Resources (CIS-HR)
Experience with Agile development methodologies
Knowledge of ITIL framework and best practices