Hello Heart · 7 hours ago

Director of Consultant Relations

United States

Full-time

Remote

Director/Executive

5+ years exp

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Responsibilities

Effectively collaborate with members of cross-functional teams (e.g. Customer Success, Partnerships, Strategic Alliances) to develop and deliver consultant-facing messaging.

Create purpose-built content (playbooks, cheat sheets, job aides, objection handling, FAQs, etc.) to improve solution knowledge and support the sales process and methodology focused on consultants.

Partner closely with Sales and Customer Success to identify risks and opportunities relative to our consultant relationships.

Develop and nurture Hello Heart relationships with key contacts in the consulting community, to drive strong relationships and increase understanding of our capabilities

Collaborate with key groups at Hello Heart (sales, customer success, sales ops, analytics, product, marketing) to ensure our work is informed by these critical market influencers.

Develop and maintain intra-company relationships consistent with our values

Coordinate/participate in events sponsored by consulting firms that enhance and advance business development opportunities.

Manage a team of consultant relations managers, responsible for building pipeline Optimize our investments in consulting vendor programs (ex: Mercer VIP) and assist with responses to consultant-sourced RFPs.

Qualification

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Management consultingHealthcare consultingBusiness developmentDigital health solutionsRelationships managementProgram managementSocial selling