40 applicants

Company

Signify Health · 7 hours ago

Operations Analyst I

United States

Full-time

Remote

Entry Level

$55K/yr - $94K/yr

2+ years exp

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Responsibilities

Proactively monitors, prioritizes, and manages the development of dashboards and reporting which supports multiple departments and functions within Signify Health

In conjunction with enablement teams and stakeholders, communicates backlogs for reporting/dashboard development and ensures prioritizations are well understood and agreed upon

Authors, reviews, edits and updates essential documents related to data, reporting and analytics (policies, SOPs, work instructions, job aids, instruction manuals, Product Guides, forms, etc.) for the Production Operations organization.

Provides direct training and education to ensure the adoption of available tools as they are deployed and as refreshers of existing tools

Manages and builds positive working relationships with cross-functional teams to create and implement formalized processes and create all necessary documentation, templates, etc. to execute the process.

Maintains close alignment and engagement with each data, reporting and analytics related initiative owned by operations and creates departmental education on resources for a variety of stakeholders to communicate on said initiatives.

Proactively identifies operational inefficiencies and suggests enhancements to improve existing prioritization, business case, and reporting processes

Employs active listening skills and cultivates cross-functional collaboration during strategic business review processes and weekly/monthly prioritization cadence

Adaptable to the changes in the healthcare industry and shifting company priorities

Implements and maintains program management systems, tracking progress against plans, developing and publishing metrics and dashboards

Ability to communicate across all levels of leadership

Demonstrated problem solving skills

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SQLData analyticsGoogle WorkspaceMicrosoft Office SuiteAtlassian applicationsProgram ManagementProject ManagementJiraConfluenceHealthcare OperationsConsultingCross-functional collaboration

Required

Bachelor’s degree in business, data analytics and/or related field.

2-4 years of experience in a Program Management Analyst, Project Management, Consulting or other related role

1+ years of experience with SQL

Outstanding communication skills, both written and verbal

Ability to communicate across all levels of leadership

Demonstrated problem solving skills

Demonstrated ability to effectively work with cross-functional teams

Outstanding analytical and problem-solving aptitude

Excellent attention to detail, interpersonal and project management skills

Ability to quickly learn and synthesize new information, transforming even the most complex topics into simple and easy to understand documents

Effective communication, presentation and conflict management skills

Ability to prioritize workload and manage time effectively across multiple projects

Consistently track and report on progress

Preferred

Experience working in a Healthcare Operations, Product Management, or Consulting organization

Demonstrated experience working with technical and non-technical team members

Highly proficient in Google Workspace, Microsoft Office Suite software applications, Atlassian applications including Jira and Confluence; proficient with document management software, such as AODocs

Benefits

Medical, dental, and vision benefits

401(k) retirement savings plan

Employee Stock Purchase Plan

Education assistance

Free development courses

Paid time off programs

Paid holidays

CVS store discount

Discount programs with participating partners

Company

Signify Health

Glassdoor

3.3

Signify Health is a healthcare platform that develops value-based healthcare payment programs.

Founded in 2017

Dallas, Texas, USA

1,001-5,000 employees

https://www.signifyhealth.com

H1B Sponsorship

Signify Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (7)

2022 (9)

2021 (9)