Smartcat · 8 hours ago

Solutions Architect - USA

Boston, MA

Full-time

Remote

Mid Level

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Information TechnologySoftware

Growth Opportunities

No H1B

U.S. Citizen Only

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Responsibilities

Become familiar with the product and its capabilities, as well as the technical challenges and requirements of our clients.

Deliver technical demos and prepare responses to technical questions, questionnaires, RFIs and RFPs.

Provide localization and technical support for the sales team while effectively qualifying our opportunities and supporting our technical buyers.

Work with our sales teams to engineer value for our customers, identify customer pain points that can be solved through our technology and the best localization processes.

Support technical sales processes and help close deals, providing quotes and proofs of value (POVs) sometimes outside the product's current capabilities.

Work with our clients to produce SOWs and ensure the best client onboarding for our customers.

Provide regular feedback to our product teams on our clients' needs and opportunities for innovation.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Technical presales experienceSaaS environmentLocalization workflowsLocalization engineeringLocalization toolsData-driven approachStartup environment experienceTeamworking skillsOpenness to feedback

Required

Strong technical presales experience, ideally within a SaaS environment

Advanced technical skills, including the ability to understand and troubleshoot complex technical problems and to design and implement custom solutions

A background in localization, with a deep understanding of localization workflows and processes and knowledge of localization engineering, including experience with localization tools, formats, and best practices

Strong research and analytical skills, with the ability to identify and analyze technical challenges and opportunities

Excellent communication skills, including the ability to communicate technical concepts and solutions to both technical and non-technical stakeholders

Strong negotiation and influencing skills, with the ability to manage client expectations and to effectively persuade stakeholders

Excellent teamworking skills, with the ability to collaborate effectively with colleagues and clients in a fast-paced, dynamic environment

A data-driven approach with the ability to justify decisions using concrete metrics

Integrity and full commitment

Growth mindset

Readiness to work in a highly intense startup environment requiring extreme focus, a strong sense of ownership, and persistence to breakthrough

Openness to constructive feedback and the opinions and ideas of others