Prolec Energy · 6 hours ago
Service Parts Application Engineer
United States
Full-time
Remote
Mid Level
3+ years exp
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Responsibilities
Lead national commercial activity and sales support to achieve specific business goals with highest priority placed on Orders Entered to fulfill capacity available and Contribution Margin objectives.
Build and maintain strong relationships with customers, sales team, and operations team to ensure ongoing customer satisfaction.
Works together with Sales, Order Handling & Project Management to ensure improving/ongoing customer satisfaction.
Develop and maintain vendor relationships to ensure proper support for parts sales.
Obtain supporting pricing and cost elements required to fulfill bid requirements.
Develop strategy for managing existing orders to track vendor acceptance, ship dates, and proof of delivery to customer.
Provide product specifications, technical support/troubleshooting and price quotations in timely fashion to existing and proactively seek and pursue potential new clients for continued growth.
Interface with other departments and stakeholders within Service, Components, Prolec-GE Waukesha, Inc., and outside sales representatives regarding day-to-day sales items.
With support from the Procurement team, responsible for developing cost and pricing for Service organization.
Sales follow-up on previously submitted sales quotations and requests from new customer(s).
Sales follow-up on completed service activities and recommended future actions.
Generate analytical reports for staff to support commercial review meetings.
Qualification
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Required
Associate’s degree in a technical field
3-5 years of customer facing roles
Excellent communication skills
Strategic thinker with relationship building skills
Problem solver mentality; strong analytical and decision-making skills
Well organized with exceptional written, verbal and formal presentation skills
Exceptional track record of dealing with and influencing internal and external customers
Ability to motivate stakeholders to achieve extra-ordinary results through team work
Experience in bidding/proposal preparation and the ability to read and understand bid/proposal specification, both from a technical and commercial perspective, including interpretation of contractual terms and conditions
Worked in industrial manufacturing environment with long lead-time, engineered-to-order product
Candidate must have knowledge of engineering project management
Strong analytical and organizational skills
Ability to manage multiple projects and ensure successful execution
CRM/ERP experience
Preferred
Bachelor’s degree in engineering, Electrical or Mechanical preferred.
5-10 years of results-oriented experience in marketing and/or sales environment
Strong knowledge of the electric power industry
Company
Prolec Energy
Prolec is a Xignux group company, with more than fifty years of experience in the creation of comprehensive solutions to meet the needs of power generation, transmission, and distribution.
5,001-10,000 employees
H1B Sponsorship
Prolec Energy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageRecent News
2023-10-16
Company data provided by crunchbase
