The Cigna Group · 5 hours ago
Medicare Technology Operations – Observability & Alerting Specialist
United States
Full-time
Remote
Entry, Mid Level
$100K/yr - $167K/yr
Maximize your interview chancesCommercialHealth Care
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Responsibilities
Design and implement observability and alerting solutions across a broad array of technology platforms, including real-time and synthetic user monitoring of customer facing applications, API health and availability and microservice responsiveness.
Collaborate with cross-functional teams to define and establish service level objectives (SLOs) and service level agreements (SLAs) for critical systems.
Monitor systems and applications, proactively identifying and resolving any performance bottlenecks or availability issues.
Develop and maintain monitoring tools, alerts, and dashboards to provide visibility into system health and performance.
Create and maintain documentation for system architecture, configuration, and troubleshooting procedures.
Assist with capacity planning and resource allocation to ensure optimal system performance and scalability.
Collaborate with development teams to implement and deploy new features and enhancements, ensuring they meet reliability and performance standards.
Stay up to date with industry best practices, new technologies, and emerging trends in observability engineering.
Qualification
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Required
Strong knowledge of Linux/Unix systems and command line tools.
Familiarity with cloud platforms like AWS or Azure.
Understanding of networking principles and protocols (TCP/IP, HTTP, DNS, etc.).
Knowledge of containerization technologies (Docker, Kubernetes) and orchestration tools.
Experience with monitoring and logging tools such as Dynatrace, Splunk, Prometheus, or Grafana.
Strong problem-solving and troubleshooting skills, with the ability to analyze and resolve complex technical issues.
Excellent communication and collaboration skills to work effectively with cross-functional teams.
Strong organizational skills, the ability to work in a fast-paced environment, and a collaborative, team-orientated attitude are required.
Preferred
Familiarity with continuous integration/continuous deployment (CI/CD) pipelines preferred.
Proficiency in scripting languages such as Python, Shell, or Perl a plus.
Benefits
Medical
Vision
Dental
Well-being and behavioral health programs
401(k) with company match
Company paid life insurance
Tuition reimbursement
A minimum of 18 days of paid time off per year
Paid holidays
Company
The Cigna Group
The Cigna Group is a healthcare firm that focuses on providing hospital services and innovative solutions for better health.
Founded in 1981
10,001+ employees
Funding
Current Stage
Late StageLeadership Team
David Cordani
Chairman and Chief Executive Officer
Recent News
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