Be an early applicantLess than 25 applicants

Company

Endotronix · 6 hours ago

Technical Product Engineer I

Naperville, IL

Full-time

Remote

Entry Level

$70K/yr - $75K/yr

1+ years exp

Maximize your interview chances

BiotechnologyHealth Care

Growth Opportunities

H1B Sponsor Likely

Insider Connection @Endotronix

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Lead root cause investigations on field failures

Conduct in-depth analysis on patient and device data

Lead support efforts related to reader troubleshooting and reader exchanges

Document complaints and complaint investigations as needed

Act as tier 2 support for CHFS and software related issues

Provide Reader use and troubleshooting training for the Customer Support team

Respond to inbound calls/escalations to maintain our best-in-class goal

Investigate returned materials as needed (RMAs, Out of Box Failures)

Provide resolutions/assistance to customers in a timely manner

Continuously track and trend data to present to management and cross functionally to repeat or identify new failures

Use data analysis tools to synthesize large datasets into presentable information

Conduct field visits for troubleshooting/field service purposes as needed

Maintain documentation of investigations and field activities

Cross functional collaboration with R&D, Software, Clinical, Quality, and Sales/Marketing teams

Develop troubleshooting guides

Travel required up to 30%

Other jobs as needed to support Operations or assist R&D

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Data analysis toolsAnalog circuitsDigital circuitsMATLABPythonMinitabAltiumHardware systemsSoftware systemsOscilloscopesSignal generatorsSpectrum analyzers

Required

1-2 years relevant experience (including internships).

Ability to perform troubleshooting of analog and digital circuits to diagnose issues down to the component level using typical lab equipment such as oscilloscopes, signal generators, spectrum analyzers.

Experience with either MATLAB, Minitab, or Python.

Experience in Altium.

Experience in hardware or software systems.

Bachelor's degree in Electrical, Computer Science, Biomedical, Mechanical, or Reliability Engineering.

Company

Endotronix

Endotronix is a developer of hemodynamic monitoring technologies to help detect worsening heart failure earlier than ever before.

Founded in 2007

Lisle, Illinois, USA

51-200 employees

http://www.endotronix.com

H1B Sponsorship

Endotronix has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (2)

2022 (1)

2021 (2)

2020 (1)