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Company

UL Solutions · 5 hours ago

Senior Renewals Analyst - Revenue Operations

Northbrook, IL

Part-time

Remote

Senior Level

5+ years exp

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Responsibilities

Process improvement

Systems health and optimization

ARR data quality and validity

Relationship management with various Renewal & Customer Success stakeholders

Lead a project with specific business value milestones

Execute on project outcomes and operationalize to scale

Thorough understanding of current processes and business needs

Lead continuous improvement mindset with business value at core

Responsible for identifying and implementing changes to reduce inefficiencies throughout S&A renewals, across sub-COUs

Document process improvement impacts

Work closely with enablement function to drive efficient change management

Systems health and optimization

Continuous education of CRM best practice across the CSS/Renewals organization

Detailed understanding of UL’s systems limitations and capabilities

Develop business systems flow in direct relation to process improvements

Develop trusted and collaborative relationship with Commercial Operations

ARR data quality and validity

Strong understanding of ARR calculations

Thorough understanding of process and systems flow impacts to true ARR data

Works closely with the Budget & Planning Rev Ops function

Support Renewals & CSS organization through the ARR reporting journey

Relationship management with various Renewal & CSS stakeholders

Manage cross functional relationship to drive business value measured outcomes

Act as an influencer of progress based on project and operational milestones

Listen, collaborate, and educate the CSS/Renewals organization team members (in collaboration with the enablement function)

Create a strong, trustworthy, and effective relationship with CSS/Renewals management team members

Drive collaboration to manage the process and systems roadmap for Renewals & CS organization

Stay current on S&A sales results, operations updates and business strategy

Execute on management and personal annual goals

Qualification

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ExcelCoordination skillsRelationship managementProject management

Required

University Degree (Equivalent to Bachelors Degree)

5+ years of directly related experience.

Proficient in Excel

Strong written and verbal communication skills

Strong mathematical and analytical skills

Ability to work on issues of diverse scope where analysis of situation or data requires a variety of factors, including understanding the sales process.

Creative and innovative thinking to problem solve and streamline processes.

Communication and coordination skills to work with different teams to share data, influence decision making, etc.

Requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects or schedules to senior level management and customers.