Salelytics · 6 hours ago
$17/Hour - Temp Help Desk Support Specialist
Maximize your interview chances
Customer ServiceSales
Work & Life Balance
Insider Connection @Salelytics
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Providing support to end users for basic computer, printer, application, system, device, access and hardware issues.
Resolving issues for clients via phone, in person, or electronically
Performing hands on and remote troubleshooting through diagnostic techniques and asking pertinent questions
Monitoring enterprise system functions/activities
Assisting in coordination and planning for moves, adds, and changes of all PC hardware
Assisting department personnel with the configuration and maintenance of data communication systems
Documenting work orders and trouble tickets with clear, concise explanations in a timely and accurate manner in a multi-site environment.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
High school diploma or GED required.
Minimum of one year experience in a technical support services or customer service environment required, preferably in a corporate environment.
Minimum one year of PC hardware, Windows operating systems, PC/LAN environment, monitoring systems and tools required.
Help desk: 1 year (Required)
Location: Wisconsin (Required)
Preferred
Associate's degree in computer science, MIS, or a related field is preferred.
Minimum one year of corporate applications and systems preferred.
Company
Salelytics
Salelytics offers inside sales, account management and inbound support services.
Funding
Current Stage
Late StageTotal Funding
unknown2023-09-28Acquired· by MarketSource
Recent News
2022-03-09
Company data provided by crunchbase