$17/Hour - Temp Help Desk Support Specialist @ Salelytics | Jobright.ai
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$17/Hour - Temp Help Desk Support Specialist jobs in WI
35 applicants
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Salelytics · 6 hours ago

$17/Hour - Temp Help Desk Support Specialist

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Work & Life Balance

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Responsibilities

Providing support to end users for basic computer, printer, application, system, device, access and hardware issues.
Resolving issues for clients via phone, in person, or electronically
Performing hands on and remote troubleshooting through diagnostic techniques and asking pertinent questions
Monitoring enterprise system functions/activities
Assisting in coordination and planning for moves, adds, and changes of all PC hardware
Assisting department personnel with the configuration and maintenance of data communication systems
Documenting work orders and trouble tickets with clear, concise explanations in a timely and accurate manner in a multi-site environment.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Technical supportPC hardwareWindows operating systemsPC/LAN environmentMonitoring systemsCorporate applicationsDocumentation

Required

High school diploma or GED required.
Minimum of one year experience in a technical support services or customer service environment required, preferably in a corporate environment.
Minimum one year of PC hardware, Windows operating systems, PC/LAN environment, monitoring systems and tools required.
Help desk: 1 year (Required)
Location: Wisconsin (Required)

Preferred

Associate's degree in computer science, MIS, or a related field is preferred.
Minimum one year of corporate applications and systems preferred.

Company

Salelytics

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Salelytics offers inside sales, account management and inbound support services.

Funding

Current Stage
Late Stage
Total Funding
unknown
2023-09-28Acquired· by MarketSource

Leadership Team

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AJ Olander
Chief Strategy Officer (CSO)
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Jim Powell
Chief Revenue Officer (CRO)
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Company data provided by crunchbase
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