Springbrook Software · 15 hours ago
Implementation Consultant - Tax
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GovernmentInformation Technology
No H1B
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Responsibilities
Interview customers and gather and document requirements for planning how best to configure Springbrook's software
Review converted data to ensure complete and accurate information is brought forward into our software
Configure Springbrook's software in a manner consistent with the customer's business practices
Provide end-user training in our software
Provide go-live support and ensure a seamless transition of the customer account to Springbrook's Customer Support department
Occasional travel to customer sites on occasion to perform software implementation work and training may be required.
Maintain general awareness of Springbrook security and privacy policies
Report any security incident or suspected security incident to the Springbrook Incident Response Team
Qualification
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Required
Proficiency in using complex software, including SaaS-based solutions, that focus on property tax management or financial bill software
2-5 years' experience in a customer-facing role (e.g., in professional services, customer support, customer success, etc.)
Preferred
Prior experience working in a property tax office (Assessor, Auditor, Treasurer)
Prior experience working in a municipal government, water billing, or electric billing agency
Prior experience working with municipal finance and billing software
Prior experience working with ERP software (SAP, Salesforce, Sage/Intaact, NetSuite, etc.)
Company
Springbrook Software
Springbrook Software provides comprehensive, fully integrated fund accounting and utility billing enterprise software solutions to local
Funding
Current Stage
Growth StageTotal Funding
unknown2020-01-07Undisclosed· Undisclosed
2020-01-07Acquired· by Accel-KKR
2019-01-01Series Unknown· Undisclosed
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