Implementation Consultant - Tax @ Springbrook Software | Jobright.ai
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Springbrook Software · 15 hours ago

Implementation Consultant - Tax

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GovernmentInformation Technology
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Responsibilities

Interview customers and gather and document requirements for planning how best to configure Springbrook's software
Review converted data to ensure complete and accurate information is brought forward into our software
Configure Springbrook's software in a manner consistent with the customer's business practices
Provide end-user training in our software
Provide go-live support and ensure a seamless transition of the customer account to Springbrook's Customer Support department
Occasional travel to customer sites on occasion to perform software implementation work and training may be required.
Maintain general awareness of Springbrook security and privacy policies
Report any security incident or suspected security incident to the Springbrook Incident Response Team

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SaaS-based solutionsCustomer-facing experienceERP softwareProperty tax managementFinancial billing softwareMunicipal finance softwareProperty tax office experienceMunicipal government experienceSAPSalesforceSage/IntaactNetSuiteWater billing experienceElectric billing experience

Required

Proficiency in using complex software, including SaaS-based solutions, that focus on property tax management or financial bill software
2-5 years' experience in a customer-facing role (e.g., in professional services, customer support, customer success, etc.)

Preferred

Prior experience working in a property tax office (Assessor, Auditor, Treasurer)
Prior experience working in a municipal government, water billing, or electric billing agency
Prior experience working with municipal finance and billing software
Prior experience working with ERP software (SAP, Salesforce, Sage/Intaact, NetSuite, etc.)

Company

Springbrook Software

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Springbrook Software provides comprehensive, fully integrated fund accounting and utility billing enterprise software solutions to local

Funding

Current Stage
Growth Stage
Total Funding
unknown
2020-01-07Undisclosed· Undisclosed
2020-01-07Acquired· by Accel-KKR
2019-01-01Series Unknown· Undisclosed

Leadership Team

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Ken Hoffmann
Chief Product Officer
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Company data provided by crunchbase
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