Observe.AI · 14 hours ago

Key Enterprise Account Executive - West New

United States

Full-time

Remote

Mid Level

$300K/yr - $350K/yr

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Artificial Intelligence (AI)Customer Service

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Responsibilities

Drive new business opportunities within targeted prospective enterprise accounts

Identify and engage prospective clients to get Observe.AI’s foot in the door

Conduct in-depth clients needs assessments to understand their goals and challenges.

Present tailored solutions to address client-specific requirements and deliver measurable outcomes.

Partner closely with internal teams, including Marketing, Product, and CX, to deliver customized solutions and exceptional client experiences.

Align with leadership to develop sales strategies on how to make inroads on new enterprise accounts.

Lead contract negotiations with enterprise clients to secure long-term partnerships.

Maintain accurate documentation of sales activities, forecasts, and client interactions in our internal CRM (Salesforce)

Monitor and analyze market trends, competition, and client feedback.

Accurately give forecast updates to management on sales performance, market dynamics, and account activities.

Qualification

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CCaaS salesEnterprise Account ExecutiveHigh-value deal negotiationSalesforceHubSpotStrategic thinkingRelationship building