Sono Bello · 5 hours ago

Patient Care Consultant - Virtual

Phoenix, AZ

Full-time

Remote

Mid Level

$50K/yr - $60K/yr

3+ years exp

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Responsibilities

Meet virtually with new and existing patients to determine their goals and coordinate their treatment plans with the appropriate surgical team member (Doctor) as the next step in their transformational journey.

Educate patients on our approach, procedures, processes, and financing/payment options available.

Manage the appropriate follow-up with both the in-center clinical team and the patient to ensure a great experience leading up to and through the procedure.

Develop and maintain a patient pipeline, including follow-ups with prospective patients.

Demonstrate leadership to keep the entire team informed, positive, and energized to support the best possible patient experience.

Qualification

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Sales ExcellenceConsultative SellingPositive Outlook

Required

Proven track record of sales excellence (at least 3 years) within a high-energy, fast-paced environment.

Previous sales experience or direct involvement in one-on-one consultative selling in aesthetic sectors such as plastic or cosmetic surgery, cosmetics, hair replacement, laser hair removal, or related fields is highly valued.

Is a quick study: Can quickly build rapport, assess the patient’s needs, and create a sense of urgency to drive action.

Must have excellent interpersonal skills that build effective working relationships with patients, physicians, and other team members.

Must be a self-starter, accountable, and highly motivated to hit and exceed targets to reap financial rewards (manage KPIs).

Maintains professionalism and poise constantly, even when working under pressure.

Must be highly organized and detail-oriented with the ability to prioritize competing tasks.

Positive outlook and a passion for what we do!