Gratia · 4 hours ago
Sales Engineering Operations Analyst
United States
Full-time
Remote
Mid Level
$60/hr - $75/hr
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Responsibilities
Analyze sales engineering performance data, such as win rates and solution complexity.
Create dashboards and regular reports to highlight risks and improvement areas.
Monitor KPIs for RFPs, POCs, and customer solutions.
Coordinate with sales, product, and engineering teams to align technical proposals with client needs.
Support sales by managing technical documentation and collateral.
Partner with training teams to develop and deliver programs for sales engineers.
Address knowledge gaps by collaborating with product teams for updated resources.
Manage CRM systems and other sales engineering tools to ensure they meet team needs.
Troubleshoot and resolve software issues, ensuring data accuracy across platforms.
Document key sales engineering processes to support consistency and quality in engagements.
Ensure documentation is up-to-date and accessible for sales teams.
Work with product management and engineering to understand product features.
Provide feedback to marketing and sales teams to align strategies with technical requirements.
Qualification
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Required
Experience in data analysis and reporting, including analyzing sales engineering performance data.
Ability to create dashboards and regular reports to highlight risks and improvement areas.
Experience monitoring KPIs for RFPs, POCs, and customer solutions.
Coordination skills to work with sales, product, and engineering teams to align technical proposals with client needs.
Experience managing technical documentation and collateral to support sales.
Ability to partner with training teams to develop and deliver programs for sales engineers.
Experience addressing knowledge gaps by collaborating with product teams for updated resources.
Experience managing CRM systems and other sales engineering tools.
Ability to troubleshoot and resolve software issues, ensuring data accuracy across platforms.
Experience documenting key sales engineering processes to support consistency and quality in engagements.
Ability to ensure documentation is up-to-date and accessible for sales teams.
Experience working with product management and engineering to understand product features.
Ability to provide feedback to marketing and sales teams to align strategies with technical requirements.
Company
Gratia
Gratia’s mission is to upskill 1M people from around the globe and to create economic opportunity.
Founded in 2020
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Jacqueline Churchwell
Co-Founder
Company data provided by crunchbase
