JESPY House ยท 6 hours ago
Customer service representative
United States
Full-time
Remote
Entry Level
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Responsibilities
Respond to customer inquiries via phone, email, and live chat
Resolve customer complaints in a professional and timely manner
Provide product information and assistance to customers
Process orders, returns, and exchanges
Maintain accurate customer records and documentation
Collaborate with other departments to ensure customer needs are met
Qualification
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Required
High school diploma or equivalent
Excellent communication and interpersonal skills
Strong problem-solving abilities
Ability to work in a fast-paced environment
Proficiency in Microsoft Office and CRM software
Preferred
Prior customer service experience
Company
JESPY House
JESPY House is a nonprofit organization that supports individuals with intellectual and developmental disabilities.
Founded in 1978
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase
