Key Enterprise Account Executive - West @ Observe.AI | Jobright.ai
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Observe.AI · 8 hours ago

Key Enterprise Account Executive - West

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Artificial Intelligence (AI)Customer Service

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Responsibilities

Drive new business opportunities within targeted prospective enterprise accounts
Identify and engage prospective clients to get Observe.AI’s foot in the door
Conduct in-depth clients needs assessments to understand their goals and challenges.
Present tailored solutions to address client-specific requirements and deliver measurable outcomes.
Partner closely with internal teams, including Marketing, Product, and CX, to deliver customized solutions and exceptional client experiences.
Align with leadership to develop sales strategies on how to make inroads on new enterprise accounts.
Lead contract negotiations with enterprise clients to secure long-term partnerships.
Maintain accurate documentation of sales activities, forecasts, and client interactions in our internal CRM (Salesforce)
Monitor and analyze market trends, competition, and client feedback.
Accurately give forecast updates to management on sales performance, market dynamics, and account activities.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

CCaaS salesEnterprise Account ExecutiveSalesforceHubSpotRelationship buildingStrategic thinking

Required

Bachelor’s degree in Business Administration, Marketing, Sales, or a related field
Previous experience selling CCaaS and closing 7 figure deal sizes
Proven track record as an Enterprise/Strategic Account Executive, Named Account Executive, or in a similar B2B role.
Ability to manage complex sales cycles and negotiate high-value deals
Strong relationship-building and interpersonal skills.
Exceptional communication, presentation, and negotiation abilities.
Strategic thinking with the ability to analyze and act on market trends.
Proficiency in CRM software and sales tools (e.g., Salesforce, HubSpot).
Results-oriented and self-motivated with a strong work ethic.
Ability to thrive in a fast-paced, dynamic, and agile environment.
Team player with strong collaboration and problem-solving skills.

Benefits

Competitive compensation including equity
Excellent medical, dental, and vision insurance options
Flexible time off
12 Company holidays + Winter Break and up to 14 weeks of parental leave
401K plan
Quarterly Lifestyle Spend
Monthly Mobile + Internet Stipend
Pre-tax Commuter Benefits

Company

Observe.AI

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Observe.AI is a conversational intelligence platform for contact centers.

Funding

Current Stage
Growth Stage
Total Funding
$214.02M
Key Investors
SoftBank Vision FundMenlo VenturesScale Venture Partners
2022-04-12Series C· $125M
2020-09-15Series B· $54M
2019-12-10Series A· $26M

Leadership Team

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Swapnil Jain
CoFounder and CEO
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Jason Turpin
VP of Product
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Company data provided by crunchbase
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