Technical Account Manager @ Cardinal Health | Jobright.ai
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Cardinal Health · 5 hours ago

Technical Account Manager

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Responsibilities

Demonstrates advanced knowledge of Cardinal Health and customer industry, including key competitors, terminology, technology, trends, challenges, reimbursement and government regulation; demonstrates working knowledge of how Cardinal Health technical offerings match with a customers' unique business needs
Demonstrates knowledge of the project management initiating, planning, executing, monitoring/controlling, and closing processes.
Monitors performance and recommends scope, schedule, cost or resource adjustments
Connects short-term demands to long-term implications, in alignment with the supporting business case.
Prioritizes multiple tasks while meeting deadlines
Communicates project status (health, forecast, issues, risks, etc.) to stakeholders in an open and honest fashion.
Effectively balances competing project constraints including but not limited to scope, quality, schedule, funding, budget, resources, and risk, to manage project success.
Connects project objectives to broader organizational goals.
Provides input to contracts, reviews contracts to ensure completeness of scope and appropriate accountability based on role and/or responsibility.
Negotiates with stakeholders to obtain the resources necessary for successful project execution.
Partners with stakeholders and technologist to implement/automate/operationalize models into day-to-day business decision making.
High level of client contact in an Account Management portfolio approach.
Analyze and recommend technical solutions related to new product launches, product discontinuations, vendor integrations, and operational efficiencies among other potential services
Acts as single technical liaison for the client
Daily interactions with client to assess and advise client needs and requests
Analyze client program, needs and propose solutions and options that provide value to client
Recommend technical changes/updates/enhancements to current platform and vendor integration landscape to further align with client’s strategy and industry advancements.
Manage client deliverables, timelines, and artifacts
Monitor team backlog and prioritize activities to deliver on time, on budget, on scope
Anticipate client needs and proactively make program recommendations to enhance service value
Perform necessary project administration, project status, and risk, issue management
Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
Participates in the development of policies and procedures to achieve specific goals
Recommends new practices, processes, metrics, or models
Works on or may lead complex projects of large scope
Projects may have significant and long-term impact
Provides solutions which may set precedent
Independently determines method for completion of new projects
Receives guidance on overall project objectives
Acts as a mentor to less experienced colleagues
Identifies and qualifies opportunities within service portfolio (including but not limited to technology, program design, services expansion, etc.…) with existing client and develops plans for introducing new solutions through collaborative relationships.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Client Relationship ManagementHealthcare Domain ExpertiseProject ManagementMicrosoft OfficeTechnical Solutions AnalysisRisk Management

Required

Bachelors Degree required
3-5 years experience of client relationship management experience at the account management level.
Strong project management skills
Proven ability to learn and application of advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects

Preferred

Master’s Degree preferred
Prior experience working in a Specialty Pharmaceutical HUB environment, preferred
8+ years’ experience in professional services, healthcare, or related field preferred serving in a technical capacity
Proficiency in Microsoft Office products preferred
Strong oral and written communication skills, with executive facing presentation experience

Benefits

Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs

Company

Cardinal Health

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Cardinal Health is a manufacturer and distributor of medical and laboratory products.

H1B Sponsorship

Cardinal Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (112)
2022 (131)
2021 (144)
2020 (126)

Funding

Current Stage
Public Company
Total Funding
$78M
2006-08-16Post Ipo Debt· $78M
1983-08-12IPO· nyse:CAH

Leadership Team

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Donald M. Casey Jr.
Chief Executive Officer, Medical Segment
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Jason Hollar
CEO
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Company data provided by crunchbase
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