Carrum Health · 6 hours ago

Solutions Consultant

Chicago, IL

Full-time

Remote

Mid, Senior Level

$165K/yr - $185K/yr

5+ years exp

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Responsibilities

Provide live support and thought partnership for prospect meetings in partnership with the Commercial team, including running product demonstrations, leading sections requiring subject matter expertise

Partner closely with the Commercial team to offer strategic guidance in understanding clients' objectives and challenges to provide expertise through sales presentations, product demonstrations, and RFPs

Design and deliver product presentations based on requirements, strategic themes, and competitive sales conditions

Leverage your expert insight on key deals, competitive intel, and market landscape to help shape our products, packaging, and the way we broadly message our solution to clients in partnership with GTM and Marketing leadership

Own management of SME inquiries from Account Executives

Convey customer requirements to implementation, account management, product management/development, and client success teams to secure a seamless customer experience

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Client-facing experienceHealthcare expertiseTechnical proficiencyChange managementSales presentationsProduct demonstrationsStrategic guidanceFeedback analysisCross-functional collaboration

Required

5+ years of client-facing experience, healthcare or technology company preferred

Strong skills working with application of knowledge to meetings and deliverables (including RFPs)

Track record in technical proficiency, change management, and impacting a commercial team's success rate

Ability to collect and analyze feedback on an ongoing basis to assess areas for improvement and effectiveness of our solution - from a process and product perspective.

Ability to problem solve and offer ongoing strategic guidance

Entrepreneurial and resourceful — As an early member of a startup, we need people who can find creative ways to make a big impact quickly and without much direction.

Experience handling deadlines, keeping many balls in the air, and prioritizing work in a fast-paced, dynamic environment.

Passion for collaborating cross-functionally with sales, operations, client success, data, and product teams to ideate, complete projects, and drive impactful results.