Lumos · 6 hours ago
Process Training Specialist
United States
Full-time
Remote
Mid Level
3+ years exp
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Responsibilities
Assesses training and development needs through surveys, interviews, focus groups, and communication with employees.
Creates, organizes, plans, and presents various forms of onboarding, orientation, and process training for employees
Develops unique training programs to fulfill specific needs related to process and change initiatives.
Creates and/or acquires training procedure manuals, guides, and course materials.
Develops and presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos.
Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
Collaborates with department leaders to identify, assess and monitor training needs or training gaps across business functions.
Organizes training and education events through various channels including in person or virtual.
Qualification
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Required
Excellent verbal and written communication skills
Strong interpersonal and presentation skills.
Experience working with process improvement and change management initiatives.
Working experience using learning technologies, methods, and systems.
Demonstrated analytical thinking, problem solving, and skills.
Solid MS Office skills (Word, PowerPoint, SharePoint, Outlook, Excel).
High School Diploma required; Bachelor’s degree preferred.
3+ years’ experience in training and development.
Preferred
Understanding of key business operations within telecommunications highly desirable.
Working experience managing multiple vendors and stakeholders.
Use of project management methodologies to deploy learning programs a plus.
Proficiency with various tools including PowerPoint, Jira, Confluence, SharePoint and relevant Learning Management Systems (LMS) preferred.
Benefits
Comprehensive health, dental, and vision coverage.
Competitive compensation packages, including bonus options for eligible positions.
Paid Time Off and 12 Paid Holidays / Personal Days.
Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
100% employer-paid life and disability insurance.
Employee Assistance Program (EAP) with access to professional support for life’s challenges.
401K plan w/ up to 5% employer contribution and a self-directed brokerage option.
Wellness program offering education and cash incentives for gym attendance and nutrition programs.
Employee referral bonuses.
Discounts on Lumos Fiber Internet for employees who live in our service areas.
Company
Lumos
Lumos is the first AppStore for companies. Employees can receive access to the right apps and permissions for the right amount of time.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$65MKey Investors
Scale Venture PartnersAndreessen Horowitz
2024-05-23Series B· $35M
2022-05-03Series A· $30M
Leadership Team
A
Alan Lopez
Co-Founder & Alchemist
A
Andrej Safundzic
Co-Founder & Alchemist
Recent News
2024-11-12
Company data provided by crunchbase
