Allstate · 5 hours ago

Auto Damage Consultant - Central Time Zone - Remote

United States

Full-time

Remote

Entry, Mid Level

$50K/yr - $89K/yr

1+ years exp

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Responsibilities

Ensure claim evaluation accuracy by reviewing files submitted for authority by adjusters or processors when claim amount exceeds their respective authority limit.

Authority is provided upon determination of proper coverage and subrogation investigation, damage determination and estimate accuracy.

If authority requires adjustment or guidance, consultant will provide feedback and coaching to employee and leader to assure propriety of handling and resolution of claim.

Perform open and closed claim audits of complex files. This may include full file, partial file, and transactional audits.

Provide recommendations to adjusters or leaders about claim value, quality, or trends.

Review file quality and accuracy of claims system input.

Collaborate with leadership regarding file review results and assist in developing strategies to improve performance of both employees and vendors.

Analyze and evaluate complex claim processes or procedures and explain information and analysis based on research.

Assess and identify areas of opportunity based on expertise and observations and facilitate knowledge transfer.

Leverage the Continuous Improvement tools to support enhanced business performance.

Qualification

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Auto damage estimatingCCC OneAudatexMitchellClaims processing technology

Required

As a condition of employment, you may be expected to obtain an adjuster’s license in multiple markets.

All required licenses will need to be obtained within 60 days of hire.

You must maintain all licensing required for your role. This includes any continuing education and/or other state-affiliated requirements for licensing renewal.

This position is open to candidates who live in Central Time Zone.

A dedicated workspace in your residence that is private and free from distractions.

A minimum internet bandwidth of 50 MB down/5 MB up.

Appropriate work surface and seating.