Be an early applicantLess than 25 applicants

Company

GitHub · 5 hours ago

Field Services Director, Copilot Products

United States

Full-time

Remote

Director/Executive

$102K/yr - $271K/yr

10+ years exp

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Cloud ComputingDeveloper Tools

Comp. & Benefits

H1B Sponsor Likely

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Responsibilities

Synthesizes customer feedback and industry insights to recommend strategic adjustments in Copilot’s product roadmap, aligning GitHub’s solutions to customer challenges and emerging trends. Partners closely with engineering and design teams to shape a roadmap that meets both current and anticipated market needs.

Leverages relationships with key customers and industry leaders to inform product strategies, ensuring that GitHub Copilot’s capabilities address the broader productivity and innovation needs across the industry.

Establishes a trusted advisory role with internal teams and customer stakeholders, sharing best practices, providing strategic product insights, and fostering strong connections across revenue and EPD teams to advance customer success.

Serves as the voice of the customer, delivering feedback to GitHub’s product and engineering teams and advocating for product improvements that enhance customer experience and elevate GitHub Copilot as a leader in AI-enhanced development.

Drives engagement and excitement around GitHub Copilot by collaborating with Global Enablement to provide training, demos, and guidance to Solution Engineers and Customer Success Architects, inspiring enthusiasm and deeper knowledge of Copilot’s value.

Partners with Customer Success Copilot Practice Lead to align adoption blueprints with product strategy, guiding customers in maximizing the value from Copilot’s latest features and cultivating long-term engagement with GitHub’s AI-driven vision.

Qualification

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Technical ConsultingTechnical SellingDigital TransformationAIMachine LearningCI/CDChange ManagementProject OrchestrationBusiness Consulting

Required

10+ years experience in technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience OR Bachelor's Degree in Social Sciences, Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience OR Master's Degree in Social Sciences, Computer Science, Information Technology, Engineering, Business, or related field AND 6+ years experience in technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience OR equivalent experience.

6+ years experience in digital transformation or using technology (e.g., Developer Experience, CI/CD, App Security, Software Engineering, AI, Machine Learning) to drive customer business outcomes.

3+ years experience in business consulting, consultative selling, or change management.

3+ years experience orchestrating complex projects and/or leading projects within complex organizational structures.

Benefits

Annual bonus

Stock

Company

GitHub

Glassdoor

3.8

GitHub is a software company that offers code hosting services that allow developers to build software for open-source and private projects. It is a sub-organization of Microsoft.

Founded in 2008

San Francisco, California, USA

501-1,000 employees

https://github.com

H1B Sponsorship

GitHub has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (13)

2022 (17)

2021 (21)

2020 (9)