196 applicants

Company

K Thomas Co · 6 hours ago

Strategic Accounts Manager

Nashville, TN

Full-time

Remote

Senior Level, Lead/Staff

$90K/yr - $120K/yr

10+ years exp

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Responsibilities

Provide strategic vision and detailed account plan for the account portfolio

Build and implement an insights-based, client-specific go-to-market strategy that enables cross-sell and retention opportunities

A proven business problem solver, with a mind to understand process and technology

Strong forecasting and pipeline management skills

Identify client solutions and develop and recommend action plans to the cross functional teams and SLT that strengthen our relationship with a client

Achieve quarterly and annual revenue goals in their portfolio, driving growth through new cross-sell opportunities, accurate forecasting and both new business and renewal pipeline management

Develop both short term and long-term Enterprise Account Plans

Proactively identifies and anticipates customer requirements, expectations and needs

Demonstrates and applies knowledge about relevant industries, markets, economic trends and customer value drivers

Searches actively for ways T&C can contribute to customer profitability. Represents the voice of the customer within the company

Build and maintain strategic, client relationships with executives at VP & C-level

Act as the principal contact for the client, conducting business reviews to explore and deliver solutions that fit the client's needs

Effectively navigates clients to identify and influence extended network of stakeholders

Participate in cross functional teams focused on delivering growth

Influence new ideas and solutions and help bring to the forefront

Participate in management meetings periodically to ensure a continued and clear understanding of trends, client needs, and perceptions of the vertical

Engage in social selling techniques

Other duties as assigned

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Strategic Account ManagementSales/Account ManagementC-level Relationship ManagementSalesforce CRMMS Office SuiteClient Relationship Building

Required

Bachelor's Degree required; advanced degree preferred

10 + years' experience in strategic level client facing Sales/Account Management roles, with experience in end-to-end, multi-product solution management/selling preferred

Equivalent combination of education and experience will be considered

Proven success and/or abilities in consultative Account Management

Formulate and execute with excellence both a detailed strategy and short-term tactical plan for creating in-depth relationships with current clients in the assigned accounts

Ability to negotiate and close both new business and renewal business opportunities

A thorough understanding of C-level client executive working challenges and relationship strategies a plus; an expert understanding of the working challenges and the needs of their business/industry

Outstanding critical thinking skills with the ability to work within cross functional teams

Experience in strategic deal management, negotiation and pricing/contract/RFP terms and conditions is essential

Ability to work and think individually and collectively while working within a cross functional team

Superb client facing presentation skills, including the delivery of value-based messaging

Superior organization skills and ability to 'self-start,' with high energy and creative ability

Full PC literacy, including MS Excel, PowerPoint, Word

Salesforce CRM experience required

Travel - up to 40% of the time, required

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions