Knowledge Services · 6 hours ago
Business Analyst
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Responsibilities
This role will formulate and define system scopes and objectives based on both user needs and a thorough understanding of business systems and industry requirements.
Analyze business and user needs, specifically related to interfaces involving third party or outside systems, document requirements and translate both into proper specifications for each project
Coordinate and meet with clients and business leaders, as well as working closely with software architects and development teams to ensure that the direction, scope, and dependencies are identified and documented
Possess strong knowledge of both project management and the software development lifecycle (SDLC) of large-scale development projects
Translate business requirements into concise system requirements for use by the software architects and development teams
Extensive understanding of multiple functional areas related to complex projects and the ability to identify and quantify business process improvements along with system improvements using technology is critical
Foster productive communication between technical and non-technical audiences to ensure that technology solutions fulfill the business needs.
Identify, document and diagram business requirements and processes
Knowledge of project management methodologies and practices
Assist with validation and testing of interfaces written to the design specification
Qualification
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Required
Applicants must be based in Indiana although will be able to work 100% from home
Applicants must have prior Unemployment Insurance experience
Applicants must be able to attend and travel to Florida for an initial one-week of training and orientation (expenses are covered)
5+ years of business analyst experience
MS SQL server (2000/2005/2008) and query knowledge is essential
Testing of applications written to the design specifications written
Ability to track data through the database as it relates to the application
Review of all customer change orders, update requirements documents, and make recommendations regarding the implementation of the request modifications
Possess a general understanding of application programming, database and system design
Understanding of Internet, Intranet, Extranet and client/server architectures
Ability to analyze system requirements relative to the base software functionality and configuration
Proficient in MS Office to include Word, Excel, Outlook, Power Point, and Project
Knowledge of relational databases and basic SQL query techniques
Must have experience interfacing with customers, internal managers, and staff
Strong interpersonal and relationship management skills
Strong oral and written communication skills with an attention to detail
Strong leadership skills with a proven past to drive results and affect change
Knowledge of the software development life cycle
Preferred
Experience with workforce development process and tools is preferred, but not required
Bachelor’s Degree in business or related field, or equivalent experience preferred
Company
Knowledge Services
Driven by our mission to serve those who serve others, Knowledge Services is reshaping how organizations work together to serve our nation better.