CVS Health · 7 hours ago
Customer Service Consultant
Raleigh, NC
Full-time
Remote
Entry Level
$18.50/hr - $31.72/hr
2+ years exp
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Insider Connection @CVS Health
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Responsibilities
Assist participants who received a communication and have questions and want to enroll in the study.
Place outbound follow-up calls to assist participants with completing study surveys.
Qualification
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Required
2 years in a high-volume call center customer service role, both inbound and outbound call experience
Basic computer proficiency (basic trouble shooting and navigation)
Proficient with Microsoft Outlook and Microsoft Teams
Basic alpha number data entry skills with attention to accuracy and quality
Effective organizational skills and ability to prioritize a fluctuating workload
Can demonstrate through prior experience the ability to manage multiple software systems – documentation can be done in more than one system.
High School Diploma or GED
Preferred
1 year Virtual call-center experience
Spanish as a spoken language
Benefits
Full range of medical, dental, and vision benefits
401(k) retirement savings plan
Employee Stock Purchase Plan
Fully-paid term life insurance plan
Short-term and long term disability benefits
Numerous well-being programs
Education assistance
Free development courses
CVS store discount
Discount programs with participating partners
Paid Time Off (PTO)
Paid holidays throughout the calendar year
Company
CVS Health
CVS Health is a health solutions company that provides an integrated healthcare services to its members.
10,001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
Starboard Value
2019-11-25Post Ipo Equity· Undisclosed
1978-01-13IPO· nyse:CVS
Leadership Team
David Joyner
President and CEO
Karen S. Lynch
President and Chief Executive Officer
Recent News
2024-11-15
2024-11-11
2024-10-19
Company data provided by crunchbase
