188 applicants

Company

Stratus Technologies · 7 hours ago

Strategic Subcontrator Sourcing Specialist

USA

Full-time

Remote

Mid Level

4+ years exp

Maximize your interview chances

ComputerE-Commerce

Work & Life Balance

Insider Connection @Stratus Technologies

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Manage all aspects of the Field Partner relationship not limited to:

Essentially act as the account manager for the existing and newly on boarded Field partners

Identify high-cost Field Partners and proactively negotiate to lower costs

Assist in training of team members as assigned

Conduct periodic FP performance reviews based on goals established by the department and need, to ensure their performance meets Stratus’s expectations.

Coach Field Partners as needed which may also include terminating the relationship with Stratus.

Communicate internal improvement opportunities and monitor progress as necessary.

Work with FP to determine if there is a need and a desire to expand existing services within their territory and beyond for existing and new scopes of work.

Collaborate with FPMG leadership team to analyze and review actual vs target costs.

Expand and maintain the Preferred Field Partner network for all lines of business in defined Major Metropolitan Area (MMAs) based on enterprise goals.

Work independently to manage and complete a queue of tasks generated by various business units within Stratus.

Prioritize tasks based on urgency/expected SLA

Provide continuous communication to your internal customers

Resolve tasks within SLAs set forth by the department Manager/Director.

Use critical thinking, creative problem solving, and negotiation skills to resolve Field Partner performance issues and disputes in a manner that is fair and equitable to all involved parties. Such interventions might include:

Job-related performance and communication issues, including workmanship or work delays

Issues obtaining paperwork or other documentation

Disputing invoices that exceed the limit of Stratus Purchase Order

Customer concerns or dissatisfaction.

Perform routine vendor management tasks, including the following:

Collecting vendor paperwork

Updating vendor records

Onboarding and training

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Data analysisAccount managementProject managementDecisivenessMechanical aptitudePolicy orientationSoftware aptitudeQuality controlCalm demeanorFairness

Required

Decisiveness and confidence

Ability to handle a high volume of urgent tasks simultaneously

Meticulous organization skills

A strong sense of customer service

Highly driven and self-motivated

A strong sense of ownership toward his or her work and toward the company as a whole

Ability to act as a mediator and defuse contentious situations

Ability to maintain a calm and positive demeanor, even when contacting people with difficult personalities

Ability to recognize opportunities to cut costs and improve performance

A firm ethical foundation and a strong sense of fairness

Adaptability to interact appropriately with various people and situations

Ability to analyze data and trends of current performance and create appropriate corrective action plans

Keen mechanical / technical aptitude

Strongly oriented toward policy and procedure

Mature, polished, and professional communication skills, whether in person, on the phone, or via email

Ability to work independently and ask for guidance when needed

Moderate software aptitude

Able to quickly learn new programs

Intermediate skills with Microsoft Outlook, Excel, Word, and PowerPoint

Ability to work in a strict deadline driven environment

Ability to have a large number of tasks 'open' at any given time

Preferred

Bachelor’s Degree in Business Administration or a related field

4+ years’ experience in a relatable industry

Any experience working in one of the following environments is a plus: The illuminated signage industry, The lighting industry, General or electrical contracting, Any job which involves daily interaction with subcontractors, Account management, Project management, Problem/dispute resolution (including a 'customer complaint' department)

A background in corrective action or quality control

Benefits

Supportive & Friendly Culture

Medical, Dental, Vision coverage options

Flexible Spending & Health Savings Accounts

Company paid Life Insurance

401k with Employer Contribution

Company paid Short/Long Term Disability

Generous Paid Time Off program + Holidays

Career Growth Opportunities and Career Mapping

Additional perks including Pet Insurance, Employee Assistance Program, Educational Assistance Program (Non-Union employees), Identity Theft Protection, Critical Illness Plans, Commuter Benefits and various employee discount offerings from our Vendors

Per diems available when traveling