Vetted Pet Health · 6 hours ago
Director of Operations
United States
Full-time
Remote
Director/Executive
$130K/yr - $130K/yr
5+ years exp
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Hiring Manager
Katie Chua
Insider Connection @Vetted Pet Health
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Responsibilities
Oversee the launch of new clinics, managing logistics and timelines to ensure smooth openings across various cities.
Identify and address location-specific challenges, securing necessary permits and coordinating with local partners.
Lead and mentor a team of 3-5 individuals, including the Senior Manager of Operations, fostering a collaborative and growth-oriented environment.
Recruit, onboard, and train veterinary and support staff to maintain high standards of care and client service.
Develop and implement staffing and inventory strategies to maximize clinic profitability.
Analyze clinic performance metrics, optimizing resources to meet financial targets and improve efficiency.
Lead the rollout of new products and services in clinics, collaborating with marketing and clinical teams to ensure alignment with brand standards and client needs.
Work closely with the senior leadership, marketing, and finance teams to support the company’s strategic objectives and growth goals.
Build and maintain relationships with external partners, ensuring alignment with our 'box within a box' clinic model.
Drive initiatives to increase clinic revenue, aligning operational processes with sales objectives and supporting the CEO in meeting revenue goals.
Travel to clinic locations as needed (25%) to support teams on the ground, ensuring consistent standards and developing strong relationships with clinic partners.
Qualification
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Required
5+ years of experience in veterinary operations, including new, de novo, clinic openings, recruitment, and team management.
Proven track record of scaling operations in the veterinary field, with an understanding of industry-specific challenges.
Demonstrated success in managing multi-disciplinary teams and collaborating across departments.
Strong background in staffing and inventory management to optimize profitability.
Sales and revenue-driven mindset with experience setting and meeting KPI targets.
Strong analytical, organizational, and problem-solving skills with a roll-up-your-sleeves attitude.
Excellent communication and relationship-building abilities, with a focus on partner engagement.
Ability to thrive in a fast-paced, evolving startup environment.
Preferred
Medical experience in the veterinary field.
Benefits
High equity compensation package (.5-1%, based on experience)
Performance-based bonus for meeting KPIs
Health, dental, and vision benefits
Professional development and growth opportunities
Company
Vetted Pet Health
Mobile App, Pet Health and Wellness, Veterinary
2-10 employees
Funding
Current Stage
Early StageTotal Funding
$1.5M2021-10-11Seed· $1.5M
Leadership Team
Maya Shaposhnik Cadena
CEO, Co-Founder
Ashley Brooks
CTO & Co-Founder
Recent News
2023-12-20
Pet Food Processing
2023-12-20
Company data provided by crunchbase
