TruStage · 8 hours ago
Automation Process Consultant - BPM Developer
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Financial Services
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Responsibilities
Utilized your innovative thought process to participate in assessing, structuring and planning automation implementation projects and lead and facilitate working sessions to discover and detail the current state business design
Research new advanced automation capabilities focused on Cognitive and AI
Partner with the Automation Leader to pilot and operationalize new automation capabilities
Define detailed business improvements and capture how the current state business design will need to be transformed into a future state workflow to achieve the required business results.
Embrace your transformation skills to develop the future state business design, including the detailed definition of goals, (KPI’s), process definition, business capabilities, business rules and organizational setup
Use an analytical mindset to understand business impact based on your future state design.
Utilize automation tools to configure and develop the future state process
Enhance current processes being managed by automation capabilities by utilizing your continuous improvement mindset
Provide input for development of end-user training material and conduct end-user training as well as participate in development of post-production support strategy
Demonstrate your success by communicating the business value of your designed solution
Participate in automation solution deployment.
Provide guidance, training and support to team members
Work with infrastructure and ensure the automation capabilities are setup correctly and perform to expectations
Engage with Leaders across the organization to understand their operational strategy and help them understand the value of automation
Execute learning sessions for TruStage employees to better understand automation
Provide post-production support.
Qualification
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Required
Bachelor’s degree in Engineering, Business Administration, Computer Science, Information Technology or equivalent work experience.
7 years of experience in Business Process Management (BPM), Robotic Process Automation (RPA), Business Continuous Improvement, Cognitive/AI or related field.
Working knowledge of business design definition, including strategy, goals and metrics, business capabilities, business rules, business information and organizational setup.
Successful application of business analysis skills.
Proficient business design, business modeling, testing and solution definition skills.
Strong communication, facilitation, and analytical skills.
Manage a team of automation specialists and direct work as necessary.
Understanding of BPM and or RPA modeling and requirements tool(s); experience with IBM BPM and RPA requirement.
Preferred
Expertise in BPM Automation
Ability to Research Advanced Automation Solutions with a Focus on Cognitive Technologies and AI
Collaboration with the Automation Leader to Pilot and Implement New Automation Capabilities
Benefits
Medical
Dental
Vision
Employee assistance program
Life insurance
Disability plans
Parental leave
Paid time off
401k
Tuition reimbursement
Company
TruStage
Formerly, CUNA Mutual Group, we are bringing together almost a century of experience within our family of brands under the TruStage™ name.