Continuum Global Solutions · 14 hours ago

Customer Service Representative (100% Remote in Texas)

United States

Full-time

Remote

Entry Level

$14/hr - $14/hr

1+ years exp

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Responsibilities

Actively listen to customers to understand concerns

Upsell products and features while emphasizing benefits

Ability to demonstrate excellent soft skills to provide the best customer service experience for our customers

Provide information about their current plans & products

Identify & position new solutions that align with their needs

Navigate through multiple computer applications with speed & accuracy

Qualification

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Customer service experienceTechnical problem solvingUSB wired headsetProfessional positive attitudeComputer proficiencyStructured environment adaptability

Required

High speed internet with at least 10 MBPS download speed (no satellite)

A USB wired headset with noise canceling microphone

18+ years & high school diploma/GED

Quiet, Secured Workspace

Must Live in: TX to apply to this requisition (If you live in AL, AR, FL, GA, ID, IN, KY, MS, NC, OK, SC, UT, VA, or WY, please find the same opportunity under those state specific requisitions to apply.)

At Least 1 year of customer service experience

Professional positive attitude & courteous telephone etiquette

Experience using a computer in a work or non-work setting

Must be able to thrive in a highly structured environment

Schedule with open availability (evenings/weekends required)