MatterHackers, Inc. ยท 22 hours ago
Sales Associate - 3D Printers
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Responsibilities
Learning about the range of 3D printing and digital manufacturing products and solutions available via MatterHackers.
Responding to customer inquiries via email and phone and making recommendations based on customer needs.
Creating quotes for potential customers, managing the purchase order process, and accurately tracking completed transactions using HubSpot, HelpScout, and our own quoting system.
Collaborating with other departments to ensure exceptional customer experiences.
Assisting and receiving training from a generous and supportive team of Account Managers and Sales Associates. You'll be mentored by an inspiring Sales Manager, and guided by a creative and fun Vice President of Strategic Partnerships who cares enough to write her own job listings.
If you are based in Southern California and are looking for an in-person position, greeting and assisting our showroom customers (by appointment), giving short and informative facility tours, establishing and maintaining relationships with clients, and following up for repeat business.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Willingness and ability to work in-person in our exciting Lake Forest, CA office and showroom, or remote from anywhere in the US.
College Degree
Strong organization skills
Passion for helping businesses and educators
A desire to be part of an entrepreneurial team-oriented environment where flexibility and autonomy are required to thrive
Excellent communication skills, including writing and speaking (your cover letter is your best way to grab our attention!)
Experience with (or eager to learn) HubSpot, Google docs, Helpscout, and Gmail
High degree of autonomy -- we empower you to make decisions and improve the company every day.
Desire to delight, assist, and inform customers.
Preferred
Experience in 3D printers, solution-based sales, technology, or education/manufacturing
Benefits
Company sponsored health insurance
401K matching
Employee discounts
Monthly 3D printing contests
Access to 3D printer lending library
Monthly allowance towards any filament and accessories we carry
Quarterly tuition reimbursement program
PTO