Nordson Corporation · 15 hours ago

Account Manager II (Field Sales/Top Account Specialist)

Pennsylvania, United States

Full-time

Remote

Mid, Senior Level

5+ years exp

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IndustrialManufacturing

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Responsibilities

Disproportionately servicing Nordson EFD Top Customers

Increase share of Nordson EFD Top Products sold in the territory

Increase share of Nordson EFD equipment sold in Focus Target Markets (Automotive, Life Sciences, Electronics, Animal Health)

Owns the region, understanding the construct and nuances of the region and developing action plans and strategies to grow that region beyond expected economic growth

Responds to technical and commercial inquiries from customers and prospects in a prompt manner, addressing any customer troubleshooting or training assistance, requests for quotations, equipment recommendations and demonstrations

Proactively contacts customers in the sales region, supporting past supply of Nordson EFD product and developing new opportunities within each customer location

Reports on the region, including monthly forecasts, activities, key actions, key accounts and annual sales plans and key initiatives

Utilizes all available sales tools, including CRM / C4C, sales presentations, demo equipment, Road Shows and Trade Shows.

Works with diverse groups to ensure customer satisfaction, including Customer Service (CSG), Tech Services, Shipping/Logistics, Engineering, and more

Works with Marketing to support lead generation, product growth, product strategies and pricing, trade shows, and more, including MarComm and Product Line Managers (PLM)

Travels throughout assigned territory to meet with regular and prospective customers, focused on becoming each customer’s manufacturing partner and fluid dispense expert

Provides training assistance for new salespeople or new sales training manuals/protocol

Understands all Nordson entities, their key products, and their key sales offerings. Works to ensure Nordson is successful, no matter how the sales credit is applied

Other duties as assigned

Qualification

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B2B Sales experienceTechnical selling skillsElectrical technical aptitudeMechanical technical aptitudeMicrosoft Office proficiencyCustomer face to face interactionGoal-orientedRelationship building