PohlmanUSA Court Reporting & Litigation Services · 17 hours ago
Scheduling Coordinator
MO
Full-time
Remote
Mid Level
4+ years exp
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Responsibilities
Answer incoming phone calls from court reporters and clients.
Receive incoming notifications of jobs via email, fax and phone.
Enter deposition information flawlessly into the scheduling system.
Confirm and cancel the next day’s deposition services with both the client and the court reporter/videographer assigned to the job.
Coordinate deposition services, including but not limited to court reporting and videography, with outsource vendors by first talking with them and then providing them the necessary documents to perform the requested services.
Schedule court reporter assignments.
Book conference rooms with hotels and other venues nationwide. This will involve both contacting the location and completing all necessary contracts for reserving the location.
Coordinate travel arrangements between the PohlmanUSA court reporter who will be traveling and the travel agency we utilize to book the travel.
Maintain reports and audits developed to track trends within the office and with client scheduling tendencies.
Collaboration within the team in order to address last minute urgent client requests.
Other projects as assigned.
Qualification
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Required
Minimum of 4 years of direct customer-service experience required.
Strong interpersonal skills.
Ability to manage multiple tasks and tight deadlines simultaneously in a high-volume environment.
Excellent verbal and written communication skills.
Comfortable working directly with clients on the phone.
Excellent attention to detail and accuracy of work.
Ability to solve a variety of problems.
Impeccable organizational and decision-making skills.
Strong computer skills including proficiency in Microsoft Office computer applications including Excel, Word and Outlook.
Ability to work successfully in a highly collaborative team environment.
Self-starter, highly motivated and committed.
Ability to maintain confidentiality of sensitive documents and projects.
Exceptional attendance record is a must.
Ability to work remotely.
Ability to work after hours.
Preferred
Paralegal or experience in the legal industry is a plus.
Company
PohlmanUSA Court Reporting & Litigation Services
PohlmanUSA is the leader in nationwide, technology–driven, court reporting, and litigation services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Debbie Walters
President and CEO
Tom Boster
Chief Operating Officer
Company data provided by crunchbase
