Specsavers · 5 hours ago

Regional Relationship Manager

United States

Full-time

Remote

Mid Level

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Responsibilities

Support the Partners in our Northeast London region.

Build trusted relationships and drive exceptional customer service.

Create and deliver a local business plan that aligns with our annual objectives.

Identify opportunities for new business growth.

Recommend improvements to enhance customer experience.

Ensure that every business has a detailed and personalised plan for success.

Monitor competitors and develop strategies for positive change.

Develop a deep understanding of each business within your region.

Bring to life all aspects of retail operations, from merchandising guides to health and safety protocols.

Facilitate two-way communication between Support Office and our Partners.

Resolve issues and provide support to drive business improvement.

Provide compelling and inspirational communication through regular updates and meetings.

Act as a coach and mentor to support the well-being and professional growth of Partners.

Create plans for businesses in need of support.

Ensure compliance with brand standards and maintain an exceptional customer experience.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Relationship ManagementBusiness DevelopmentFinancial AnalysisRisk ManagementMulti-site Retail ExperienceStrategic PlanningCoachingSafety ProtocolsMentoring