Varmoda Tech ยท 9 hours ago
Service Management Systems Engineer - Lead
Washington, DC
Full-time
Remote
Senior Level, Lead/Staff
12+ years exp
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Hiring Manager
Jay Parmar
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Responsibilities
Install, configure, and maintain Tableau, SAS (both SAS 9.4 and SAS Viya), and Socrata environments.
Perform regular system updates, patching, and upgrades to ensure system security and compatibility.
Proactively monitor system performance and troubleshoot issues to minimize downtime and improve efficiency.
Manage user roles, permissions, and access levels to ensure data security and regulatory compliance.
Implement SSL certificates and secure authentication protocols to safeguard access to systems and data.
Support end-users on best practices, data access, and troubleshooting.
Conduct regular system audits and implement best practices for data security, adhering to organizational security standards and industry regulations.
Ensure that all data in transit and at rest is encrypted as needed, working with security teams to harden systems against unauthorized access.
Develop and maintain scripts for automating routine tasks, backups, monitoring, and system health checks.
Utilize Python, Shell, and PowerShell scripts to streamline operations and enhance process efficiency.
Work closely with data teams to optimize report generation, data loading times, and resource allocation across platforms.
Serve as the point of contact for troubleshooting and resolving complex issues within the Tableau, SAS, and Socrata environments.
Coordinate with IT and vendor support teams for timely issue resolution and escalation.
Lead projects related to system enhancements, upgrades, and migrations, including SAS 9.4 to SAS Viya.
Collaborate with cross-functional teams (e.g., Data Engineering, BI, IT Security) to align system configurations with business needs.
Create and maintain documentation on system configuration, processes, and user guides for cross-departmental sharing.
Develop and monitor dashboards to track system health, usage, and critical alerts.
Generate and distribute regular reports on system performance, usage statistics, and incident logs to key stakeholders.
Qualification
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Required
Must have a minimum of 12 years of experience providing Service Management System administration services.
Minimum 5+ years of systems administration experience with Tableau Server, SAS, and Socrates.
Proven experience in managing enterprise-level analytics and BI platforms.
Must have experience managing SMS development activities and be proficient in applying the SDLC and DevOps principles.
Excellent problem-solving and critical-thinking abilities.
Strong communication skills for interacting with technical and non-technical stakeholders.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Proficiency in scripting languages such as Python, Shell, or PowerShell.
Solid understanding of data security, SSL/TLS certificate management, and encryption.
Familiarity with ServiceNow or similar IT service management tools.
Strong knowledge of SQL and database management for performance tuning.
Experience with cloud-based environments and virtualized server management.
Preferred
Tableau Server Certified Associate or Professional or SAS Certified Platform Administrator for SAS 9 or Viya.
Certifications in cloud computing (e.g., AWS, Azure) or security (e.g., CISSP) are a plus.
Company
Varmoda Tech
At Varmoda Tech, we are on a mission to revolutionize industries and drive meaningful change through cutting-edge technology solutions.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
