CSG · 16 hours ago
Senior Manager, Product Marketing
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Responsibilities
Gather information & insights (i.e. competitive analysis, user testing, and customer feedback) needed to develop buyer personas, positioning and messaging to connect with target audiences.
Collaborate on the development of product/solution sales plays, bills of materials and other materials to drive demand and pipeline
Partner with Communications, Product Management, Strategic Solution Unit and Sales teams to plan and deliver the launch of new products and releases.
Collaborate with Marketing and Go To Market teams to identify and reach the best market prospects.
Develop and execute plans to convert leads and maximize market opportunities through outbound marketing or customer-facing activities (i.e. events, tradeshows).
Participate in the identification, justification and monitoring of new market opportunities and pursuit plans.
Partner with the Strategic Solution Units, Sales and Product Management teams to build necessary tools and materials that to support the Sales organization in driving go-to-market strategies.
Rally the company around the global launch and evolution of assigned product(s)/solution(s), providing end-to-end metrics around progress to overtake competitive products in the market.
Identify/develop unique customer personas to aid in the development of product and solution positioning
Develop deep industry and customer knowledge to align product/solution positioning, value proposition and clear market differentiation to specific industry and customer needs in order to drive demand and adoption at every stage of the customer lifecycle.
Support Product Marketing leadership with the management of assigned marketing budget(s) to drive optimized investment and ROI.
Manage outside agencies and resources as needed.
Responsible for effective demonstration of managerial practices to include: the identification and recruitment of key strategic talent for the assigned Product Marketing team(s) and providing day-to-day leadership, the establishment of clear roles, responsibilities, and lines of business support for team members, as well as the overall coaching and performance management of a high performing team.
Qualification
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Required
Bachelor’s Degree in Marketing, Business or Communications, or the equivalent work experience
Minimum 10-12+ years of product marketing experience, preferably in a B2B technology environment
Demonstrated effective contributions to product marketing strategy and execution in a fast-paced, fluid, cross-functional, matrixed environment
Familiarity with the Pragmatic Marketing Framework (concepts, processes, terminology, etc.)
Experience supporting large, complex product launches
Excellent writing, organization, and project management skills
Strong ability to identify, qualify, and prioritize prospects while leveraging subject matter experts to gain credibility with key prospects
Must have an entrepreneurial spirit, be a self-starter, and innovative
Ability to be flexible and adaptable to evolving client and business needs
Capability to operate in a multi-cultural environment with an understanding of business and decision processes in different geographical areas
Benefits
Work from Home, in-office, or hybrid
Employee Belonging Groups
Healthcare: Dental, Medical, and Vision
Paid Vacation, Volunteer, and Holiday Time Off
And so much more!
Company
CSG
CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary.
Funding
Current Stage
Public CompanyTotal Funding
$375M2023-09-06Post Ipo Debt· $375M
2003-12-05IPO· fra:CSN
Leadership Team
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