SohanIT Inc · 6 hours ago

Sr IT Technical Writer (Locals)

Denver, CO

Contract

Remote

Mid Level

3+ years exp

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Responsibilities

Create, update and maintain application, website and program-related documentation, including work instructions and process flows.

Work with relevant stakeholders and technical owners to generate documents or revise/update previously published documents, as necessary.

Update document repositories and document naming convention for standardization.

Review, format and proofread technical procedure documents; provide completed documents to OIT or agency customers for final review and approval.

Produce high-quality documentation that is appropriate for its intended audience.

Document procedures, use cases, requirements and technical designs.

Create process flows, networking and infrastructure diagrams.

Create and edit documents and diagrams using Google or Microsoft applications, such as Word, Visio and PowerPoint and/or their Google equivalents.

Work collaboratively with a team of analysts, developers, engineers and other IT security professionals.

Work with contributors to resolve content issues or gaps.

Create and/or organize material and complete writing assignments according to specified standards regarding order, clarity, conciseness, style and terminology.

Work directly with business and system subject matter experts (SMEs) to ensure communication to OIT and agency customer stakeholders accurately reflect current policies and procedures and up-to-date business and system processes.

Develop documentation that translates source materials of a technical nature into user-friendly language without compromising the accuracy and completeness of the translated source materials.

Qualification

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Document DevelopmentTechnical WritingMicrosoft OfficeAdobe AcrobatSoftware Development Lifecycle

Required

Bachelor's degree: A bachelor's degree in English, journalism, communications, technical writing, computer science or a related field is often preferred. However, equivalent experience combined with strong writing skills may be considered.

Minimum of three years of demonstrable experience in technical writing, preferably in an IT environment (e.g., user manuals; online help; white papers; training materials; system administration guides; network, security, database documentation; release notes; process documentation; API documentation).

Excellent writing and editing skills: Demonstrated ability to write clear, concise and accurate technical documentation that is easy for the target audience to understand.

Strong technical aptitude: Demonstrated comfortability learning and understanding complex technical concepts and then explaining them in a simple way.

Preferred

Prior experience with IT systems, software development or networking.

Understanding of the software development lifecycle (SDLC): Demonstrated knowledge of how software is designed, developed and tested.

Ability to work independently and as part of a team: Demonstrated ability to work independently on assigned projects and collaborate effectively with developers, engineers, product managers and other stakeholders.