Swooped · 5 hours ago
Technical Writer
United States
Full-time
Remote
Mid Level
4+ years exp
Maximize your interview chancesArtificial Intelligence (AI)Human Resources
No H1B
Security Clearance Required
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Responsibilities
Create and maintain a wide range of technical documentation.
Work closely with engineers, product managers, and other stakeholders to gather technical information and ensure that documentation accurately reflects the latest platform features and updates.
Establish and maintain a consistent documentation style guide to ensure all content is clear, accurate, and accessible to users of varying technical backgrounds.
Use GitHub (and GitLab, if applicable) to manage documentation versions, collaborate with team members, and track changes over time.
Utilize Microsoft Office Suite for document creation, Docker for content related to cloud infrastructure and containerization, and GitHub for version control.
Write clear, actionable content that is beneficial to a wide range of audiences, including federal agency developers, administrators, and IT professionals.
Review and edit documentation produced by other team members to ensure clarity, accuracy, and alignment with company and customer standards.
Qualification
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Required
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
4+ years of professional experience in technical writing, preferably in cloud technologies or software development, with a focus on federal or government IT solutions.
Solid understanding of cloud computing principles, particularly within the context of federal cloud services, security, and compliance (e.g., FedRAMP, NIST).
Ability to obtain and maintain Public Trust Security Clearance.
Strong skills in Word, Excel, and PowerPoint for creating technical documentation.
Familiarity with version control and collaboration using GitHub repositories.
Practical knowledge of Docker, especially in cloud infrastructure and containerized environments.
Preferred
Experience with GitLab for version control and CI/CD-related documentation.
Exceptional attention to detail to ensure technical accuracy and consistency in all documentation.
Strong written and verbal communication skills with the ability to explain complex concepts clearly and concisely.
Benefits
Employee Stock Ownership Plan (ESOP) with annual contributions.
401k with a Roth option and immediate vesting.
Paid time off and 11 holidays.
Comprehensive health, dental, and vision insurance.
Company-paid life and AD&D insurance, wellness resources, and training.
Optional benefits: additional life insurance, disability coverage, Legal Shield, identity theft protection, and pet insurance.
Company
Swooped
Swooped is a job search platform using AI to optimize resumes and cover letters, focusing on remote job opportunities.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
