102 applicants

Company

Zywave · 5 hours ago

Senior Director, Revenue Operations Technology - Remote

United States

Full-time

Remote

Senior Level, Lead/Staff, Director/Executive

8+ years exp

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InsuranceSoftware

H1B Sponsor Likely

Hiring Manager

Lauren Kurkowski, SHRM-CP

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Responsibilities

Zywave’s SFDC CRM application owner

Develop, own and execute Zywave’s SFDC architectural strategy which incorporates the company’s overall business objectives

Partner with c-suite executives as well as key senior leaders during business planning season and to ensure expectations are met and communicated appropriately

Create and maintain data integration, migration and deployment strategies, including the development of a data dictionary, policy and maintenance strategy

Responsible for developing, executing and owning the governance model and team for Zywave’s SFDC CRM

Create and own the two to three-year product/innovation strategy and roadmap including the strategic planning for Salesforce program

Responsible for in-depth knowledge of both business operations (e.q. sales, marketing, services, finance, accounting, etc.) as well as systems operations

Leads technical requirements gathering and/or technical design workshops/proof of concepts for complex projects and technical solutions while using CRM & SFDC best practices

Create best practices, standards and playbooks for the integration of acquired company’s data and processes

Leads all change management efforts within the platform team, Revenue Operations as well as larger Zywave company for all stakeholders and front-line users affected by new developments or deployments

Responsible for defining and owning the target operating model of the team

Lead and manager the existing team of individual contributors which includes SFDC Admins, Business Operations Analysts and additional resources, as well as being responsible for building out and up the team short and long term

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SalesforceSaaSB2BChange ManagementSales CloudService CloudMarketing CloudAnalytics CloudData IntegrationData MigrationProject ManagementSales EnablementMarketoGainsightBizzableGongShowpadSage IntaactLinkSquaresCustomer Service Focus

Required

Experience in Sales cloud, Service cloud, Marketing cloud, Analytics cloud and integrating solutions from the salesforce.com ecosystem. Certifications required

Minimum of 8 years of experience developing Salesforce customizations, integrations, and developing and executing data migrations

Minimum of working 8 years working in the SaaS industry for large to enterprise sized companies

Minimum of working 8 years in a B2B environment

Minimum of 8 years of experience leading, supporting or creating the technical architecture for complex Salesforce implementations

Bachelor's degree or equivalent required.

Proven experience in project management or managing a portfolio of projects at a given time

Understands the principles of change management and has experience in managing small- and large-scale technical change management

Knowledge of sales, sales enablement and marketing technologies and tech stack including but not limited to Marketo, Gainsight, Bizzable, 6sense, Gong, Showpad, Sage Intaact, LinkSquares

Knowledge and understanding of the SFDC Partner Ecosystem and solutions

The ability to prioritize requests and projects as well as the ability to communicate the order of importance to the team and key stakeholders/requestors

Very strong work ethic with a customer service focus (high intensity)

Proven ability to work creatively and analytically in a problem-solving environment

Company

Zywave

Glassdoor

3.2

Zywave leads the insurtech industry with the most comprehensive cloud platform solutions.

Founded in 1995

Milwaukee, Wisconsin, USA

501-1,000 employees

http://www.zywave.com

H1B Sponsorship

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2023 (1)

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2021 (2)